Library Support Officer

We are looking for a Library Support Officer who's as passionate about people as they are about systems and collections.

This is more than just a library role, it's a community connection point. You'll be part of a tight-knit team that thrives on collaboration, good banter, and backing each other up. We're looking for someone who brings at least two years' library experience, particularly with Library Management Systems. You'll be the go-to for out-of-the-box questions, help desk troubleshooting, and supporting our Library Services Leader with admin and acquisitions.

You'll also be the smiling face our community knows and trusts someone who can help a local print a form or guide a child to their new favourite book, all with warmth and patience.

Closing date: 27 July 2025

Download Documents

PD Library Support Officer.pdf (269.84 KB)

For more details or to apply click here

Library Assistant - Branches (200365) 

Casual 

$40.57  Hourly  + up to 12% super  

RCC Officers' Level 1  

Are you passionate about libraries, community engagement and providing exceptional customer service? 

Join our team as a Casual Library Assistant

At Redland City Council, we’re looking for enthusiastic and friendly Casual Library Assistants to join our team to support our library branches across Redland City Council.

About the role:

As a Library Assistant, you will help create a welcoming and inclusive space for our diverse community. Whether it's assisting customers with our digital resources, supporting local programs, or ensuring our library is safe and accessible for all, you’ll be making a difference every day.

Guided by our Values, you will:

• Deliver professional front-line customer service, assisting library users with loans, returns, and general enquiries
• Help customers navigate our digital library, computers and catalogue systems
• Support the delivery of library programs, events, and promotional activities
• Perform routine library tasks such as shelving, displays, and basic administration
• Promote and uphold a safe and respectful library environment for all.

What you’ll bring:

• A passion for working with people and supporting community access to information
• Strong verbal and interpersonal skills with a positive, helpful attitude
• Confidence using computers, digital platforms, and library systems
• Ability to work as part of a team and follow established procedures
• Sound time management, written communication and attention to detail
• Physical capacity to undertake manual handling and routine physical tasks
• Flexibility to work across various locations and shifts, including  weekends
• Desirable: A current driver’s licence (to assist with travel between branches).

Eligibility:

• To be eligible for employment, applicants must have the legal right to work in Australia 
• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Ready to apply:
Applications will only be accepted through Council’s Web Recruitment system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

1. Cover letter (one page); and
2. Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes. 

Specific information on the position (200365) can be obtained by contacting Jeannie Hume on (07) 3829 8901. 

Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 06/08/2025.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.

Apply with COUNCIL

Library Specialist - Children and Families

Are you passionate about early literacy, community engagement, and creating inclusive learning experiences for families and children?

The opportunity

Wollongong City Libraries is seeking a dynamic and dedicated Specialist to join our Community Connections team. This role is central to delivering high-quality programs and services that inspire lifelong learning, creativity, and connection across our diverse community.

In this role, you will lead the development, delivery, and evaluation of children’s programming, including early literacy initiatives, school holiday activities, and special events like Book Week. You’ll champion child safety within our libraries and build meaningful partnerships with local organisations such as early childhood services, schools, and community groups.

You will play a key role in designing and delivering inclusive programs that support and celebrate families in all their diversity—ensuring our libraries are welcoming, engaging, and empowering spaces for every child and caregiver.

This is a Permanent Full-Time position. Salary from $92,236.46 up to $106,378.28 per annum plus superannuation (Salary package will be assessed based on skills, experience and qualifications). This role requires the successful applicants to work on a 7-day roster (weekend and evening work will be required). This is a hands-on role, applicants must be physically capable of undertaking manual tasks relating to the role. You may be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements.

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

Interested?

Click on ‘Apply’ to complete your online application.

You will be prompted through the application to answer the Selection Criteria as outlined overleaf.

Contact Sarah Howes, Service Team Leader - Community Connections and Learning, on (02) 42277844 for questions related to the job

For questions related to submitting your application online, our recruitment process or you require adjustments in the recruitment process, please contact the Talent Acquisition Team on (02) 4227 7065.

How you’ll make a difference

As the Specialist – Children and Families, you’ll play a vital role in shaping the way children and families experience our libraries. You’ll:

• Create magical moments for young minds by designing and delivering fun, educational early literacy programs that spark curiosity and foster a love of reading.
• Champion inclusive programming for diverse families, ensuring all children and caregivers feel seen, supported, and inspired.
• Work hand-in-hand with passionate colleagues and community partners to bring inclusive, high- impact programs to life—making our libraries vibrant hubs of learning and connection.
• Empower your teammates by sharing your expertise in early literacy and child engagement, helping build their confidence and skills through training and support.
• Be the face of Wollongong City Libraries in community forums and partnerships, advocating for literacy, inclusion, and lifelong learning.
• Use data to make a difference, analysing program outcomes to continuously improve and align with our strategic goals.
• Live our values every day, ensuring everything you do reflects Council’s commitment to Respect,

Integrity, OneTeam, Sustainability, and Courage.

• Champion child safety and inclusion, creating welcoming spaces where every child and family feels safe, valued, and inspired.

About you

You bring both heart and expertise to your work, thriving in collaborative environments with a strong grasp of early literacy and hands-on experience delivering impactful children’s programs. With a degree in a relevant field—such as Education, Social Work, Early Childhood—you’re committed to learning and community development.

You’re confident in engaging stakeholders and passionate about supporting children and families. Your excellent communication skills help you build respectful relationships with families, colleagues, and community partners. You prioritise child safety, ensuring every child feels safe and supported in our spaces. Driven by professional growth, you continually seek ways to innovate and stay current with best practices.

Selection Criteria

Wollongong City Council uses a Merit based recruitment process. Please respond to each question below, describing how you meet this requirement and using examples where possible of how you have demonstrated the particular skill, attribute, knowledge or expertise. Please be clear and to the point

1. Outline your degree or higher qualification in a relevant field. (ie. Education, Social Work, Early Childhood) and how it relates to this role.
2. Describe a time when you worked collaboratively with a team to deliver a community program or service. How did you contribute to the team’s success, lead or support others, or help solve a challenge?
3. Describe a time you partnered with a community organisation (e.g. library, cultural, education, or community services) to deliver a successful program—such as one supporting diverse families or early literacy. How did you ensure it met the needs of both the community and the partner?
4. Detail how you have used customer or community feedback to evaluate and improve a program or service.
5. Wollongong City Council is committed to being a child safe organisation. Keeping children and young people safe is everyone’s business. What is your understanding of child protection relating to this position?

Applications Close: 11:59pm, Monday 4 August 2025 | Full Advertisement and PD are attached above under Document\s | Apply

Library Coordinator

Location: SCONE
Permanent Full Time – 35 Hours per week  


The role:
The Library Coordinator will coordinate Council’s libraries and staff to provide an efficient service for the communities of the Upper Hunter Shire. General library duties, acquisitions and cataloguing resources will also be a part of the position. You will also have the exciting opportunity to play an integral role in the implementation of our state of the art new library facility in scone.

What’s on Offer:

• $1647.50 – $1845.20 per 35-hour week + 12% super and the opportunity for salary progression
• 20 days paid annual leave every year, generous sick leave entitlements and access to flexi-time system
• Access to training and development opportunities
• Access to long service leave after 5 years of continuous service
• Salary sacrifice options
• Generous uniform allowance
• Flexible work arrangements and reward program

What we need from you:
Our ideal candidate will hold a Degree qualification of Library and Information Services (Library Technical Studies) or equivalent qualifications recognised by the Australian Library and Information Association), as well as have experience in a similar role. Having the ability to use an Integrated Library Management System (for example Aurora) is also integral.

About us:
Council is a progressive and caring organisation where all our employees work together to deliver quality services to support our community. We strive to make a difference and add value to the lives of our community. Everything we do is underpinned by the values of the organisation and staff, which are being honest, open and accountable, having mutual respect for all people and cultures, ensuring we deliver on our commitments, providing efficient, effective and reliable services to ensure staff and community safety and to provide improved environmental responsibility.

Located in the picturesque Upper Hunter, our shire encompasses the townships of Merriwa, Murrurundi, Aberdeen and Scone. All great places to live and work, come and see for yourself!

Closing Date:
Monday 28 July 2025

Enquiries and Further Information:
Give Amanda Catzikiris – Manager Community Services a call on 02 6540 1153 or e-mail hr@upperhunter.nsw.gov.au to discuss this opportunity.

How to Apply
All applications are to be submitted and the key selection criteria addressed online by the closing date by clicking “Apply for this job” or through Council’s website – www.upperhunter.nsw.gov.au

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including Aboriginal and Torres Strait Islander people, people with disability, LGBTIQ and culturally diverse communities to join Council.
Council will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via hr@upperhunter.nsw.gov.au or 02 65401100 to discuss.

Apply Now

Library Assistant

•  Closing date: 5/08/2025 11:30 PM AUS Eastern Standard Time
•  Location: Port Macquarie Library - Grant Street, Port Macquarie NSW 2444
•  Department: Community Planning & Environment
•  Compensation: Annual Rate AUD $63,407.00 - $63,407.00
•  Employment type: Full time
• APPLY

About the Opportunity

At PMHC every employee plays a part in ensuring we work together to achieve positive outcomes for our community. To help us achieve this we are seeking a Library Assistant to join our team. This role is based at the Port Macquarie Library, but you may be required to work occasionally at our other Branches through the Port Macquarie Hastings region.

To help us achieve this we require a dynamic, motivated, and energetic person committed to great customer service with knowledge and understanding of the role of a public library. You will be a team player, who enjoys solving problems and working in a constantly changing environment.  You must be able to woork weekends on a rotating roster. 

On a typical day our Library Assistant will:

• Learn the various aspects of library work and the crucial role of a modern public library;
• Be rostered on regular service desk shifts;
• Provide basic IT/digital literacy assistance;
• Be Involved in the provision of a range of library programs and events;
• Coordinate and implement our Home Library service for the community.

Remuneration and Benefits

Employment Type: Permanent, Full time (35 hours per week)

Salary (exclusive of super): Starting salary of $63,407 per year PLUS 12% Superannuation and the opportunity for further salary increases through on the job competencies.

Benefits:

• Discounted gym membership through membership to Fitness Passport
• Career development opportunities
• Annual salary increase as per the Local Government (State) Award 2023 plus annual salary review
• Long service leave after 5 years
• Generous employee assistance program
• Salary packaging options available through Salary Packaging Australia and Maxxia

• Recognition through our annual awards ceremony celebrating and rewarding staff achievements

The Liveable Communities Team

The Liveable Communities Team is about connecting with the community including all residents and visitors to ensure that the Port Macquarie Hastings region is an inclusive and vibrant place for everyone. This group is comprised of our LGA community engagement, library services, education, recreation planning and delivery, community building/facilities, culture and community inclusion.

About the Port Macquarie Hastings Region

The region is one of Australia's most enviable locations. We boast a stunning hinterland, kilometres of pristine beaches, national parks, playgrounds, sporting facilities, restaurants, galleries, theatres and a genuine community vibe. The Mid-North Coast is perfect for hiking, surfing, camping, fishing, exploration, sports, arts, theatre, food and wine.

Questions?

If you would like to know more about this opportunity or have any questions about the role please contact Kylie Lancaster, Collections and Services Coordinator on 02 6581 8164.

Interested in Applying?

Please complete the application form below and answer the questions which relate to the essential requirements within the position description, then upload a copy of your resume and cover letter.

You will find the position description when you apply for the role.

You may find it helpful to write your response to the questions in a word document then copy/paste this into the application form once you are ready to submit your application.

Applications Close: Tuesday 5 August 2025 11:30pm | APPLY

Notes:

Suitable candidates may be placed on a talent pool or eligibility list for future identical, or similar positions for a period of 12 months.

Please upload documents in PDF format.

We often ask our preferred applicants to complete pre-employment checks. This may include: Reference Checks; National Criminal Police Check; Medical Assessment; Qualification Verification; Working with Children Check Verification.

PMHC's recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview).

Please regularly check your 'junk mail' or ensure our email address Jobs@pmhc.nsw.gov.au is set to 'trustworthy'.

Port Macquarie Hastings Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people.

We look forward to hearing from you!

Position Description available for download under Document\s above

APPLY

Cranbourne and Digital Resources Manager

• Location: Cranbourne Library, Cranbourne, VIC, 3977, Australia
• Employee Type: Full Time Perm
• Manage Others: Yes

Description

Connected Libraries is looking for a progressive, innovative and purpose driven library manager to work as part of our senior leadership team. 

If you’re passionate about libraries, thrive in a fast-paced environment, and believe in the power of libraries to transform lives, this opportunity is for you! 

About us 

Connected Libraries are in the City of Casey which is one of Victoria’s largest, fastest growing and most diverse municipalities. We operate five Libraries, a Library Lounge located in Cranbourne West and three sets of 24/7 library lockers. An additional Library Lounge service point will open in Clyde North early next year. 

We deliver services for the more than 400,000 residents who call Casey home. 

The current Cranbourne Library is located at 65 Berwick–Cranbourne Road (just 50km from the CBD). We are in an exciting phase of designing our new Cranbourne Library as part of the City of Casey’s new Cranbourne Hub project. 

Requirements

About the Role 

As Cranbourne and Digital Resources Manager, you’ll be responsible for the senior leadership of Cranbourne Library, our Library Lounges and our Digital Literacy Team. 

This opportunity will expand your leadership skills beyond that of branch manager as you’ll also play a pivotal role in operationalising the brand-new Cranbourne Library, set to open in 2029 and the Clyde North Library Lounge opening in 2026.

Other aspects of the role include overseeing our library electronic resources and databases in collaboration with the digital literacy team and the Collections and Local History Manager.  

You will:

• Drive and motivate team members in a collaborative, flexible and supportive manner through change and innovation
• Communicate skillfully and utilise excellent library services knowledge to ensure high performance and positive community outcomes.
• Serve a diverse community in a fast-paced, ever evolving library environment 

What you’ll bring:

• A recognised qualification in Library and Information Management (or equivalent).
• Library expertise in leading teams through strategic service delivery and development
• Knowledge of collection management processes and electronic library resources and databases
• Highly effective time management, organisational and planning ability to balance conflicting priorities of branch and specialist needs
• Knowledge of public library trends, collection development, online library services, emerging digital technologies and community engagement. 

For a full copy of the position description - CLICK HERE

Why Join Us? 

At Connected Libraries, we are much more than a book-lending service. We create inclusive spaces, spark curiosity, and connect our community to lifelong learning. 

At Connected Libraries, you’ll be part of a network of professionals dedicated to supporting the Victorian Public Library Sector, delivering service excellence and providing professional development.  

As part of our team, you’ll enjoy: 

• Attractive remuneration and employee benefits
• Access to professional development and training.
• A supportive and collaborative work culture that inspires innovation and discovery
• Being part of a strong leadership team to guide and develop our service 
• The opportunity to make a meaningful difference to the lives of our community 

Hours

Monday 8.45am-4.45pm, Tuesday 8.45am-4.45pm, Wednesday 12pm-8pm, Thursday 8.45am-4.45pm, Friday 10am-6pm,  1 SAT in 4 and 1 SUN in 8.

Renumeration

 $99,277 - $108,095 per annum

Excited? 

If this sounds like you and you share in our vision to have an impact, please view the position description and get your application in today.  We can’t wait to hear from you.  

How to apply?

• Please click apply and answer a questionnaire to address the key selection criteria that is listed in the position description.
• Upload your resume.
• EOI Closes COB Friday 8 August 2025.
• If you require any further information please contact Koula Kalaitzoglou (General Manager, Customer Experience) on 0497 512 21.

APPLY

At Connected Libraries we embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Connected Libraries will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.  

Connected Libraries is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.  

Library - Programs Officer

City Life | Information Management/Library

Closing date: 25/07/2025

Permanent | Part-time | 64 hours per fortnight (0.84 FTE)

This position is classified as a PACS Band 6 ($85,494 - $91,666 p.a, pro rata) under the City of Kwinana’s structured remuneration system.

Premium Recquatic Membership | 13% Superannuation

What’s On Offer
An amazing opportunity exists for a Library - Programs Officer to join the Library Programs team at the City of Kwinana. This is a part-time position reporting to the Library Programs Senior Team Leader, and working alongside a superstar team. Your primary focus as a Programs Officer is developing and delivering high quality, responsive and integrated library programs and activities that build community capacity and promote lifelong learning in a customer centric environment.

Who Are We?
The City of Kwinana is a thriving ocean-side community at the heart of Western Australia’s major industrial development and has the second fastest growing population within any local government area in the state. The City has seen extensive redevelopment including new residential areas, schools, retail precincts, community facilities and transport links that continue to transform Kwinana into a unique and liveable City. This is an opportunity to make some significant contributions to the City and progress your career.

What You’ll Need
To make an impact in this role, you will have:

• Experience in a similar role.
• Sound experience researching, developing, implementing and reviewing high quality, responsive and customer-focused community programs
• Developed interpersonal, negotiation, communication and influencing skills.
• Experience in stakeholder engagement and managing successful partnerships.
• Experience promoting and marketing programs in an innovative way.
• Developed analytical, evaluation and report writing skills.
• Demonstrated ability to mentor, motivate and train program facilitators in a customer centric environment.
• Tertiary qualification in library and information studies, community development, education or a related field and/or substantial experience in a similar related role.
• Possession of a Driver’s Licence, Police Clearance and willingness to obtain an Apply First Aid Certificate and Fire Warden certificate.
• Ability to work after hours as needed. 

What’s In It For You?
At the City of Kwinana you will enjoy a true work-life balance, with access to flexible working arrangements and a fantastic workplace culture borne from a collaborative team environment.

Other perks include, but are not limited to…

• A fantastic workplace, recently ranked alongside the top 10% of the most constructive local governments in Australia and New Zealand for workplace culture!
• Competitive salary plus 13% superannuation.
• A robust employee wellness program with initiatives designed to support employees' physical and mental wellbeing.
• A generous Celebration and Recognition Policy for employees.
• The opportunity for flexible working arrangements.
• Career development, training opportunities and study support.
• Premium Kwinana Recquatic Centre membership.

Want To Know More?
To be considered for this position, applicants must address the above criteria in no more than two (2) pages.

For more information relating to the position, please contact Samantha Hay, Library Programs Senior Team Leader on (08) 9236 4323.

Apply online: www.kwinana.wa.gov.au
Applications close: 5.00 PM, Friday 25 July 2025 | Apply Here

The City of Kwinana reserves the right to commence recruitment prior to the closing date, and will not accept or consider late applications.

The City of Kwinana promotes and values diversity to create a unique work force. Applicants from diverse backgrounds, such as Aboriginal people, people living with disability or people from different cultural backgrounds are encouraged to apply. The City also strives to be a customer-centric organisation, with the customer at the centre of everything we do. As such, all employees play an important role in helping us to achieve this by ensuring they provide best-practice customer service. The City has the goal of zero harm for its employees, this includes providing a smoke-free environment and minimising exposure to the elements. Conditions of employment are in accordance with the City’s current Enterprise Agreement. For further information, please contact our Recruitment team on (08) 9236 4618 or (08) 9236 4628.

Please note: As part of the City’s recruitment process, the selected applicant will be required to undergo a pre-employment medical which includes a Drug and Alcohol screen test.

Attachments:
- HR - Application Pack for Employment.pdf
- Position Description - City Life - Library Services - Library - Programs Officer - 5254.pdf

Library Services Officer

Community & Place | Wanneroo Library and Cultural Centre | Permanent - Part Time

Closing date: 25/07/2025

• 1 x Permanent Part-time Position
• 8 work days per fortnight including one Saturday
• Salary from $76,362 to $80,464 per annum plus superannuation
• Join our passionate Library Services team and have a positive impact on our community

About the Role
You will be responsible for:

• Delivering excellent customer service to the community;
• Delivering a wide variety of library programs to the community;
• Responding to a wide range of customer information needs and requests;
• Adherence to City and service unit systems and processes; and
• Accurate cash handling, record keeping and time management

About You
We are seeking an experienced customer service professional with strong knowledge and expertise in information systems and technology.  As a collaborative member of the Library Services team, the position contributes to the smooth operation of our existing four (soon to be five) libraries. 

Our ideal candidate will be an adaptable and experienced customer service professional, passionate about delivering high quality service outcomes to the community. You will thrive working in a dynamic organisation. 

Previous experience working in a library is not an essential requirement; however, you will have a good understanding of digital platforms and have the ability to provide technical assistance and education to others.   

As such, you will be able to demonstrate through your resume and covering letter that you meet the following capabilities:

• Relevant experience in a similar customer service role;
• Ability to work autonomously and in a team environment;
• Ability to communicate with and serve all customers with skill and enthusiasm;
• Ability to assist with the creation of programs and be responsible for the delivery of programs in the library; and
• Ability to troubleshoot issues and educate customers on a wide range of technical and digital applications associated with library services,

About the City of Wanneroo
The City of Wanneroo is a diverse and flexible environment that offers a range of career opportunities where you will have the opportunity to make a real difference to the local community and our people. Our vibrant and inclusive team is what makes the City an enjoyable and rewarding place to be.

We celebrate all diversity and strongly encourage Aboriginal and Torres Strait Islander people to consider working for a Local Government organisation that values who you are. Bring your skills, knowledge and commitment to a team that is welcoming and enthusiastic about you joining us!

Why work for the City of Wanneroo
The City offers a range of employment benefits including:

• Generous matching of superannuation contributions up to a combined total of 15%;
• Free on-site parking;
• A work-life balance program providing flexible work practices (subject to operational requirements);
• Up to 12 weeks paid parental leave;
• Professional development opportunities;
• An inclusive, welcoming office environment; and
• An opportunity to reduce your commute and work in a goal-driven professional team closer to home.

Interested?
If this position sounds like you - then apply now. We look forward to receiving your application. 

Reference Number:   686371
Close date:  Friday 25th July 2025

For further information regarding the position visit the City of Wanneroo website or contact Wendy Robyn, Team Leader Library Services on (08) 9405 5950.

Applicants are encouraged to apply at their earliest convenience as the City reserves the right to interview suitable applicants prior to the closing date and may close this ad earlier for the right applicant.

Applicants may be required to undergo a medical assessment to determine their fitness to carry out the duties of this position.

All employees and prospective employees of the City of Wanneroo are required to declare any secondary employment and private activities to ensure that any conflict of interests may be appropriately managed.

To apply for this position, you must have the right to work in Australia and be willing to provide a National Police Clearance no older than 3 months.

Attachments:- PD-Library-Services-Officer.pdf

APPLY

Team Leader - Community Experience (Libraries)

About The Role:

Are you a community-minded leader who thrives in dynamic environments? Do you bring energy, creativity, and a people-first mindset to everything you do?

We’re looking for a confident, collaborative, and future-focused leader to champion library and community experiences at Ngutungka Henley - our newest integrated Community Centre and Library and a vibrant community hub. In this role, you’ll lead and support a team of Library & Information Officers, fostering a culture of collaboration, curiosity, and continuous improvement. You’ll drive performance, strengthening team capability, and ensuring the consistent delivery of brilliant customer experiences. 

Working alongside fellow Team Leaders in the Community Experience (Libraries) team, you’ll facilitate service excellence, overseeing the day-to-day operations, identifying and acting on opportunities, and ensuring our services are locally responsive. Your leadership will position our libraries as vibrant community hubs, providing outstanding customer support and equitable access to resources. You’ll help create a space where people feel supported, connected, and inspired to learn, explore, and belong.

This is your opportunity to apply your leadership, passion for libraries, and commitment to community in a role that makes a real and lasting impact.

About You: 

You’re a progressive and compassionate leader who is deeply passionate about people - your team, your peers, and your community. You value authenticity, empowerment and innovation, and are ready to roll up your sleeves and lead by example.

To thrive in this role, you’ll bring:

• Proven experience in leading high-performing teams within libraries or community-facing services, or strong transferable leadership capability from related fields.
• The ability to foster a culture of collaboration, agility, and inclusion, where everyone feels they belong.
• A customer-first mindset, with the ability to design and deliver responsive experiences that reflect the diverse needs of community.
• Strong operational oversight and attention to detail, managing day-to-day activity with confidence and clarity.
• A proactive approach to continuous improvement, data-informed decision making, and community engagement.
• Confidence navigating change, and the ability to lead others through evolving service models and priorities. 

About Our Organisation: 

The City of Charles Sturt is a vibrant community home to around 130,000 people across 105 different cultures. We champion unity in diversity and strive to reflect our community within our workforce - wherever you are from, you are home in the City of Charles Sturt.

We prioritise customer and employee experience and a supportive environment where everyone belongs. With over 500 employees, our people and our community "Means the World" to us which highlights the importance of our places, our people and our service to the community.

We work flexibly and support one another. Visit our careers page to explore the benefits of joining our team and talk to us about what flexibility works for you.

About Our Team:

Join our libraries team to connect, discover and inspire our community every day. The team continues to grow across two new community hubs that host a wealth of books, entertainment, events and increasing resources for all ages. Join a passionate team with a love for literacy and all things learning.

The Detail: 

The position is offered on a part-time (0.8FTE), fixed-term basis until 30 June 2026 and is classified at Level 5, with a salary range of $100,774 to $105,111 per annum (pro-rata) + Super + Annual Leave Loading.

A current unprohibited Working with Children Check must be maintained for the duration of the employment period in this prescribed position. 

Click ‘Apply for this job’ to take the next step in your leadership journey and help us bring libraries to life!  

Applications close 9.00am, Monday 28 July 2025.

APPLY FOR THIS JOB

For further information about this vacancy, please view the attached position description. 

Enquiries about this position may be made to the following:

Chris Barnes, Coordinator Community Experience 

E: cbarnes@charlessturt.sa.gov.au | M: 0408 961 032

Position Description - Team Leader - Community Experience

IMPORTANT: For optimal performance, please use Chrome, Safari or Edge in order to apply for this opportunity. Should you encounter issues uploading your cover letter or resume at the application stage, please re-try your application through Chrome.

Library Assistant

Job No: SHELL1250 | Location: Shellharbour NSW

An exciting new permanent part time role at our award winning City Library!

Shellharbour City Council are looking for a passionate and friendly customer service focused professional. Come and join our energetic, innovative Libraries and Museum team and help us showcase the dynamic services we offer our community.  You will add value to the customer experience by promoting library resources, programs and technology in a friendly and engaging way. A key focus of the role will be to undertake deliveries of resources between library service points and to Home Library clients.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. 

• Permanent part time, 12 hours per week
• Working hours will be; three hours each day on Monday, Wednesday, Thursday and Friday mornings
• Commencing salary range from $19,900.26 - $20,704.21 per annum (dependent on qualifications and experience)
• Plus 12% superannuation
• Great culture with a strong, values led and progressive team 
• Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, Employee Assistance Program (EAP), Provident Fund activities, weekly payrun and more. 
• Access to local government and employee benefits such as; LSL after five years, three weeks sick leave per annum, Health and wellbeing leave and more.

Please Note:  This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers

For further information about the position, click here for the position description.

Contact: Tayla Gillham, Branch Supervisor - City Library on 0439 971 892.

Closing date: Sunday, 27 July 2025 at 11:30pm.

APPLY NOW!

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council are an equal opportunities employer and promote the following;

We are a workplace free from discrimination and harassment. It is the responsibility of all employees to ensure that they treat our Community, Councillors, Customers and each other with respect and professionalism without regard to non-relevant criteria or distinctions.

We are committed to being a Child Safe Organisation. Our commitment promotes the rights of all children and young people to be safe from harm when interacting with our services and spaces. To realise our vision for a child-safe Shellharbour, we know that we must work together to ensure our children are given every opportunity to be safe, happy and thrive.

Shellharbour City Council are dedicated to building a workplace that celebrates diversity and promotes inclusivity. We recognise the unique strengths and talents that individuals with disabilities bring to our team, and we are committed to creating an environment where everyone can thrive. We invite individuals with disability to apply for positions at Shellharbour City Council and we commit to discussing reasonable adjustments to roles (such as work hours) and the work environment (for example, different office equipment) where we can, to enable people with a disability to join our team. By doing so, people with disability can contribute to the skills, experiences, and perspectives that make our team stronger. Together, we can create a workplace that reflects the diversity of our community and ensures that everyone has the opportunity to reach their full potential. At Shellharbour City Council, we believe that diversity is not just a policy—it's a reflection of who we are and what we stand for.

APPLY NOW!

Our core values of collaboration, accountability, integrity, respect and sustainability represent who we are and what we expect of one another.

To work with us, you must be committed to role modelling our core values.