Library Officer (Part Time)

Gosnells, Australia

Reference: 6779471

Provide friendly, community-focused library services that support learning and connection.

Why Work with Us?

• Part time position (54 hours per fortnight)
• Generous superannuation (Up to 17%, conditions apply)
• Health and wellness benefits such as free annual skin checks and flu vaccinations, biennial health assessments plus seasonal fitness/wellness sessions)
• Free parking onsite
• Access to onsite gym facility (at the Civic Centre)
• Hourly rate: $38.78 to $41.21 (plus any applicable penalties)

About the City

City of Gosnells employees have an opportunity to serve a diverse community of more than 135,000 residents. The City is a large local government in Western Australia with a reputation for professionalism, innovation and excellence. City employees enjoy a work environment that encourages professional development and promotes work-life balance.

About this position

A rewarding opportunity is available for a self-motivated and enthusiastic Library Officer to provide exceptional library services, assist customers, and contribute to engaging library programs and events.

The City operates four libraries across Gosnells, Beckenham, Thornlie and Southern River and the successful applicant may be rostered at any of these locations. The Library Service operates seven days a week, with evening and weekend shifts required.

In this role, you will

• Assist customers with enquiries, memberships and digital support
• Contribute to library programs and events
• Support general library operations, including desk shifts, stock processing and other duties as directed
• Assist with collections maintenance
• Merchandise and promote library resources
• Deliver library services across the City's branches

What we are looking for

To be successful, you must have:

• Confidence in delivering library programs for children and adults
• Experience in libraries or a related customer service environment
• Outstanding interpersonal skills with the ability to engage with teams, individuals and the community
• Strong customer service skills
• Ability to manage multiple tasks efficiently and accurately

Essential requirements

• National Police Clearance (less than three months old) Please note: This is not essential to apply for the role but will be required at a later stage as it is an appointment condition.
• Working With Children Check

Candidates may also be considered for future similar positions if they become available within the next six months.

In return we can offer you

• A competitive salary and additional superannuation contributions
• Opportunities to grow your skills and career
• A supportive and forward-thinking work environment where your contributions shape the community's future.

Ready to apply?

For more information or to apply visit the City's website.

Human Resources can be contacted on (08) 9397 3362 for any questions.

Applications close at 4pm on Thursday 17 July 2025.

The City of Gosnells embraces diversity and encourages applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, young people and people with disability.

Applications Close: 17 Jul 2025  

Download PD | Apply Now

Library Services Officer (Casual)

Applications closing on 01 August 2025, 04:00 PM

• Reference number: 2704
• Job Type: Casual
• Package: $33.39 - $38.98 per hour + Casual Loading
• Position Description: 2704-Library-Services-Officer-Casual.pdf(PDF, 159KB)

LIBRARY SERVICES OFFICER KINGAROY - (CASUAL)

$33.39 - $38.98 per hour + Casual Loading

Council is seeking an officer to provide a high-quality library service for the South Burnett Region, with community members enriched by reading; empowered by learning, connected and included. The role will provide a high level of customer service to library clients and external customers whilst performing a range of circulation duties, including membership registration, loans, returns and reservation processes. The successful applicant will have previous relevant experience in library operations providing customer service with sound oral and written communication skills with the ability to develop and maintain positive and effective partnerships with internal and external customers. Ability to work effectively in a team environment under minimal supervision and meet deadlines.

MANDATORY:

• Minimum requirement of a current C Class driver’s licence
• Certificate III in Library and Information Services (Desirable)

BENEFITS INCLUDE:

• Work/Life balance
• Up to 12% employer superannuation contribution
• Access to Salary Packaging Benefits, Corporate Memberships and Health and Wellbeing programs

ADDITIONAL FACTORS:

• Flexibility to work at other branches as required
• Participation in rostered late shifts & Saturday shifts as required
• Level of fitness required to undertake a broad range of physical tasks.

Your application must include:

• A cover letter including statements addressing the key selection criteria (these and tips to complete are available on our website)
• Current resume
• Copies of your tickets, licenses and qualifications that are listed on the position description. 

Information can also be obtained by visiting a Customer Service Centre or by contacting People & Culture on 07 4189 9100

APPLICATIONS CLOSE 4:00PM FRIDAY, 01 AUGUST 2025 | Apply with SEEK

Library Services Officer

Applications closing on 25 July 2025, 04:00 PM

• Reference number: 2640
• Job Type: Part Time
• Package: $69K - $73K per annum (pro rata) + Allowances + Super
• Position Description: 2640-Library-Services-Officer.pdf(PDF, 517KB)

Maximum Term Part Time (up to 6 months) $69K - $73K per annum (pro rata) + Allowances + Super

Council is seeking an officer to provide a high-quality library service for the South Burnett Region, with community members enriched by reading; empowered by learning, connected and included. The role will provide a high level of customer service to library clients and external customers whilst performing a range of circulation duties, including membership registration, loans, returns and reservation processes. The successful applicant will have previous relevant experience in library operations providing customer service with sound oral and written communication skills with the ability to develop and maintain positive and effective partnerships with internal and external customers.

MANDATORY:

• Minimum requirement of a current C Class driver’s licence
• Certificate III in Library and Information Services (Desirable)

BENEFITS INCLUDE:

• Work/Life balance
• Up to 12% employer superannuation contribution
• Access to Salary Packaging Benefits, Corporate Memberships and Health and Wellbeing programs

WORKING HOURS:

• 8 hours Monday and Fridays
• 3.5 hours Saturdays as ordinary hours
• Flexibility to work at other branches if required

Your application must include:

• A cover letter including statements addressing the key selection criteria (these and tips to complete are available on our website)
• Current resume
• Copies of your tickets, licenses and qualifications that are listed on the position description. 

Information can also be obtained by visiting a Customer Service Centre or by contacting People & Culture on 07 4189 9100.

APPLICATIONS CLOSE 4:00PM FRIDAY, 25 JULY 2025 | Apply on SEEK

Team Leader – Resources and Systems Librarian

Full-time - Ongoing

Position Number: 2553 Location: Queanbeyan

The Package: $90,455.04 - $99,952.84 gross per annum + 12% super. (Evaluated as Grade 13 of the QPRC Salary System 2025) and a guaranteed increase of 3% in 2026-27, plus potential performance-based progression.

Full time – 35 hours per week. Flexible work arrangements may apply.

Step into a dynamic role where you’ll shape library services, connect with the community, and bring fresh ideas to life in a team that values creativity, inclusion, and making a difference.

In this role you will:

• Lead an amazing team to provide excellent customer experience across all of our branches, online, and via outreach.
• Provide strategic direction for our branches library collections, technology, and digital resources.
• Enhance library systems to best meet the needs of our community

We are looking for someone who:

• Demonstrates professional knowledge and experience in library services, including collection management, emerging technologies, and current library practices, supported by relevant tertiary qualifications.
• Leads and supports a team effectively, with the ability to plan, prioritise, and manage resources to deliver strategic objectives and high-quality services.
• Communicates clearly and provides excellent customer service, engaging confidently with a range of stakeholders and offering informed advice on collections and technology.

Working with us:

At QPRC, you’ll join a diverse, inclusive team that values collaboration and community. We offer ongoing training and personal development opportunities, a supportive culture, and a strong focus on work-life balance to help you thrive.

If you have any questions relating to the role, please contact:

Pamela McGowan, Coordinator Library (02) 6285 6373

Closing date: 9:00am Monday 21 July 2025

How to Apply

• Download the Applying for Jobs at QPRC Guide under ‘Job Attachments’. The guide
• will assist you in completing your application’.
• Read the Position Description under ‘Job Attachments’. This will outline the Selection Criteria for this role.
• Tell us how you meet the Selection Criteria. Attach your answers along with your resume and cover letter.

If you do not include your response to the Selection Criteria you may not be considered for this role.

• After you click ‘submit’ you will receive an email from ‘donotreply@qprc’ asking you to confirm your identity. This email may be sent to your junk/spam inbox.
• Another email will ask you to create a user profile. This allows you to see the status of your application and apply for other jobs.

If you do not confirm your identity, we will not see your application.

APPLY NOW (or visit https://www.qprc.nsw.gov.au/Council/Careers) 

Successful candidates:

• Must have the right to live and work in Australia.
• May be required to undergo a national criminal history check
• Will be required to complete a medical declaration form or pre-employment medical at Council’s expense. Please refer to the Model Job Demands Checklist attached to the ad for the physical requirements of this role.

If you have any questions about your application, please email careers@qprc.nsw.gov.au

Queanbeyan-Palerang Regional Council values the diversity in gender, backgrounds, culture and experiences of our employees and the community we serve. We are committed to providing an inclusive workplace and we encourage all applicants, including people with disabilities, veterans, Aboriginal and Torres Strait Islander people, LGBTQIA+ and other culturally diverse communities to join Council.

Library Technologies and System Support Officer

Work type: Permanent Full Time

Location: Dandenong

Department: Community Strengthening

Band 5 - $82,392.49 - $95,116.22 per annum (plus super)

Permanent Full Time

About Us

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

About the role

Greater Dandenong Libraries is one of the busiest library services in Victoria and is experiencing a period of growth and opportunity for the Library Service.

An exciting opportunity is currently available for a Library Technology and System Support Officer to join the dedicated Greater Dandenong Libraries, which sits within the Creative and Engaged City department. You will work as part of a team responsible for the provision and support of Library Technologies and Systems across our Library services.

Your primary purpose in this position is to:

• Support users in the effective use of Library software, equipment, and devices in the Library environment to agreed service standards.
• Provide excellent service delivery and promote the use of technology throughout Library Services.
• Provide effective 1st and 2nd level technical support, problem solving, user training and documentation.

About you

To be successful in this role, you will have the following qualifications or experience, knowledge and skills to carry out this position:

• Degree or Diploma qualifications in Information Technology and/or Industry recognised qualification/s, e.g. Microsoft Certified, ITIL, etc. with little or no relevant experience or through lesser formal qualifications with demonstrated knowledge of computing in a Library or public access environment and ability to resolve 1st and 2nd level information technology support issues.
• Demonstrated experience in a Library and service delivery environment supporting library technology and systems.
• Demonstrated excellent understanding of customer service and client / provider principles in the provision of superior service including empathy when dealing with user problems.
• Demonstrated ability in the delivery of a broad range of customer services through phone, face-to-face and written communication mediums.
• Demonstrated ability in working independently as well as contributing to business unit goals as a member of a cohesive and efficient team.
• Demonstrated experience in providing small group and one-on-one training and instructions to users.
• Demonstrated effective planning and project management skills including the ability to prioritise competing demands, handle multiple tasks and meet deadlines to agreed service standards.
• Current Victorian Drivers Licence.

Please ensure you address the key selection criteria outlined in the position description as part of your application.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

Benefits of working with us

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include

• Competitive salary
• Salary sacrifice childcare (where available)
• Flexible working options supported including hybrid work
• Access to learning & development programs including study assistance
• Reward & recognition programs
• Health initiatives
• Access to our support and wellbeing programs
• A vibrant social club

For more information about our benefits, please visit our careers page: Working with Us

Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.

Council is commitment to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.

To apply

To apply for this position please complete the online application form, including: 

• Your resume
• A brief cover letter
• Response to key selection criteria

You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks.

Position Description: Library Technologies and System Support Officer - 311.8 KB

Applications close: 5pm, Thursday, 17 July 2025

Further information: Brad Cooper, 03 8571 5289

Apply Now

Library Officer

Be instrumental in delivering an outstanding level of customer service to the Canning community! 

Two Positions Available!

Perfectly suited for community-minded individuals with a passion for customer service and fostering learning and literacy, we now have 2 opportunities for Library Officers (Learning Hub Officers) to provide welcoming customer service, assist in delivering learning programs and contribute to the provision of library circulation services.

Opportunity 1 – full-time, 1.0 FTE (152 hours over a 4 week period), temporary until 30 June 2026

Opportunity 2 – part-time, 0.5 FTE (76 hours over a 4 week period), temporary until 31 December 2025

Reporting to the Team Leader Library, these are exciting opportunities to work for an innovate, supportive and community-focused library service. If you’ve like to be part of a welcoming and thriving local council, apply now!

What you will be doing in these roles:

• Provide welcoming customer service to the Canning community through floor shifts at our thriving local libraries
• Support the provision of Library circulation services and operations
• Demonstrate and promote physical and digital Library resources
• Assist in delivering programs to encourage community learning, participation and belonging
• Contribute positively to achieve the outcomes outlined in the City’s Learning City Strategy

How you will thrive and what can you bring to the role?

• You’re highly customer focused and have a genuine passion for helping and serving customers!
• You also have proven experience in a customer focused role and excellent interpersonal skills
• Prior library experience and experience delivering library programs and events will be highly regarded!
• You have advanced digital literacy skills and confidence in guiding customers in using library technologies
• You have flexibility to work across a 7 day per week roster, including evenings and weekends across the City’s libraries. Please see our locations and opening hours

• You have a valid Working with Children Check and satisfactory National Police Clearance (less than 6 months old) 

Why you’ll love working at the City!

• Work in a supportive and innovative team environment for a thriving, Band 1 local council!
• $70,959.26 - $81,774.10 per annum + super (pro-rata for part-time)
• Free onsite parking
• We match super contributions to help you save for your future
• Discounted health insurance, free flu vaccinations, skins checks and other well-being events
• Genuine commitment to Learning & Development opportunities
• Free confidential Employee Assistance Program for personal and professional support
• Membership to Cannington and Riverton Leisureplexes (gym, aquatics, sauna, group fitness)

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of over 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all. 

Canning welcomes you to apply:

To view the position description and complete an application including your Resume and Cover Letter, visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”. 

In your Cover Letter, please indicate which position you are applying for. If you’re interested in both, please list your preference and if you’re only interested in one of them, please let us know.

You may also contact Osman Masnor, Coordinator Library Services on 0478 918 568 for a confidential discussion.

Applications are open until 5.00pm Sunday 20 July 2025. We reserve the right to contact applicants and close the advertising period early.

This selection process may be used to identify suitable applicants for similar vacancies that arise within the next twelve (12) months.

APPLY HERE

Senior Librarian - Outreach Programs

Job No: BC3262 | Location: Blacktown, NSW

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 450,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $24.8 billion regional economy, Blacktown City is also home to 35,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About Blacktown City Libraries

We have 6 community libraries across our local government area: Blacktown, Mount Druitt, Stanhope Gardens, Riverstone, Lalor Park, and Marsden Park Temporary Library. We also have a popular mobile library service.

We offer a wide range of services to our community including but not limited to, borrowing services, a digital library, study support services, technology workshops, and multicultural, children and youth services. We pride ourselves on providing high-quality customer services, creating places for people to come together to learn and connect with one another and our resources.

If you would like to know more about Blacktown City Libraries, please visit our website.

About the opportunity

Blacktown City Libraries are seeking an enthusiastic library professional to lead several teams within the library service (Library Courier, Home Library Service and Mobile Library) on a permanent, full-time basis.

The job also includes the development of events and campaigns that address the needs and interests of adults. This includes programs that are developed in partnership within Council and other organisations.

Responsibilities include:

• Contributing towards library services for the Blacktown community in the area of services to adults with a special focus on events and programs to older adults
• Planning, coordinating, evaluating and promoting a wide range of innovative activities and programs that enhance opportunities for adults within the library. Ensuring the activities are flexible and responsive to the relevant clients’ needs
• Supervising the Library’s Home Library and Courier Services, and overseeing the Mobile Library
• Participating in the Library team effort of providing excellent customer service.

Qualifications and experience

Essential:

• Degree in Library and Information Science or equivalent as recognised by the Australian Library and Information Association (ALIA). Eligibility for professional membership of ALIA
• Solid Library experience
• Proven excellent interpersonal and communications both verbal and written
• Demonstrated experience in managing and leading staff
• Well-developed problem-solving skills
• Relevant computer skills including experience in the use of electronic and online resources
• Demonstrated ability to work within a team environment and independently
• Demonstrated experience in event management; initiation, planning, delivery and evaluation of a variety of events, including the development of promotional materials
• Current class C driver’s licence
• Working with Children Check (WWCC).

Desirable:

• Public library experience, working with a multitude of external stakeholders and providing programs and activities to a varied clientele groups, with particular focus on older adults and/or Home Library Service
• Experience with stakeholder liaison
• Ability to speak a community language
• Experience managing a small budget.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,621.31 per week
• 35-hour working week 
• Opportunity to participate in Council's flextime arrangement
• Employee benefits such as leave entitlements (where applicable),12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to https://www.service.nsw.gov.au/transaction/apply-for-a-working-with-children-check

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

Apply now using our fast and easy-to-use online application process:

1. Have your resume and any other relevant documentation ready to attach. 
2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
3. Review the questions and decide on your responses before commencing your application.

APPLY HERE

Best of luck.

Closing date: Friday 18 July 2025, 11.59 pm    

Contact officer: Margaret Redrup-May on (02) 9839 6609

Internal ref: BCC1117

Technical Specialist Library Programs

Location: Bankstown, NSW, AU

Company: Canterbury-Bankstown Council

Here at CBCity 

The City of Canterbury Bankstown is one of the largest Council’s in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents. 

The role

Be responsible for planning and delivering adult library programs that are inclusive, engaging, and aligned with strategic goals, in collaboration with others.

Duties will include but not be limited to:

• Work closely with Team Leader Library Programs in developing, planning and coordinating the delivery of quality library programs and events for adults across all library branches.
• Liaise with external and internal partners in order to increase capacity and improve programs and events
• Monitor and maintain awareness of current trends in development of library programs and events and attend appropriate user groups and conferences to keep up to date with industry trends
• Prepare regular reports on program attendance, engagement levels, and participant feedback to assess program effectiveness and inform future planning.
• Track and report on program-related expenditures, resource usage, and budget alignment to ensure financial accountability and transparency
• Provide advice and training to staff in the areas of programs and events planning, development and delivery or other, as needed.

For a full list of duties, click HERE to review the position description.

You will have

• Tertiary qualifications in Library and Information Science, allowing professional membership of ALIA or relevant field appropriate to the duties stated.
• Class C Drivers Licence
• Working with Children Check 
• Substantial public library experience in a professional capacity within a diverse community.
• Current knowledge and understanding of Library Management issues, technologies, current trends and industry best practice and developments.
• Excellent oral and written communication skills, with demonstrated ability in presentation delivery and project management.
• Strong time management capabilities, with a proven ability to manage multiple priorities effectively.
• The ability to provide effective training to target groups and library staff.
• Self-motivation and willingness to share knowledge and work as part of the team.
• Computer literacy in current business packages and library systems.

The salary range for this opportunity starts at $80,293 (Grade F, Step1) + 12% super. Salary may be negotiable dependent on skills and experience. 

Click HERE to access salary information for all steps within the designated Grade.

What’s on offer

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community. 
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Sarah Hajjar (Team Leader Library Programs) at sarah.hajjar@cbcity.nsw.gov.au

You will need to submit your application via the ‘Apply Now’ link below and create a login using your email address and upload a

• Resume; and
• Cover Letter addressing the essential qualifications and experience within the position description and explaining your suitability for the role.

Applications close 17 July 2025 | Apply Now

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. 
If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.   
Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.                                                                                                                                                                                                                                                                                   

Branch Team Leader

PARRAMATTA, Australia

Job Description

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role  
As the Branch Team Leader you will be responsible for leading a team at any location in Parramatta Libraries. 

We are creating an eligibility list if any position becomes available during this time for leading a team at any location in Parramatta Libraries. 

Key Responsibilities:

• Lead branch staff, oversee work experience programs, and coordinate user education initiatives within established frameworks.
• Develop and maintain the branch collection, participate in cataloguing, manage physical resources, and contribute to budgetary decisions.
• Supervise public IT resources, provide access to online databases, and offer research, information, and referral services.
• Coordinate & deliver community-focussed programs
• Manage physical resources and the environment to provide welcoming and attractive spaces for our library users
• Work closely with Branch Team Leaders and other library teams to Supervise and coach relevant staff, liaise with other information and library staff

About You

We are looking for someone with: 

• Recognised qualifications in Information Science/Librarianship (eligible for professional membership of the Australian Library and Information Association (ALIA)
• Demonstrated experience in staff management and achieving targets within a public library setting.
• Exceptional customer service, strong teamwork, and a comprehensive understanding of NESB and local community needs.
• Strong verbal and written communication skills 
• Comprehensive understanding and development of the diverse community needs. 

What’s on offer: 

We are offering an attractive total remuneration from $87,851 to $96,771 plus 12% superannuation. 

In addition City of Parramatta also offer excellent employee benefits which include: 

• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door, discounted parking)
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.) 

Want to know more? 

Further information regarding the requirements of this role can be found in the attached Position Description. 

Alternatively contact Neera Sahni email nsahni@cityofparramatta.nsw.gov.au

How to apply 

Candidates must apply online attaching a cover letter addressing the below questions: 

• Outline your experience leading staff and delivering projects or meeting targets in a public library setting.
• Share a time when you worked effectively in a team and resolved a challenge. 
• Provide an example of how you have delivered exceptional customer service in a previous role.
• What is your understanding of the needs of people from non-English speaking backgrounds (NESB), and how have you supported these needs in your work? 

A Paid Working with Children’s Check must be uploaded as part of your application. 

Applications close 9am, Monday 14th July 2025 and will not be accepted through any other medium.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. 

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.

Apply Now

Job Information

• Job Identification: 2348
• Posting Date: 02/07/2025, 11:22
• Apply Before:14/07/2025, 09:00
• Job Schedule: Full time
• Locations: Parramatta Library

Senior Library Officer

PARRAMATTA, Australia

Job Description

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

As the Senior Library Officer you will work as part of a team and will be responsible for delivering high quality day to day customer experience services, plans and programs. 

This position will be based at Parramatta Library

Key Responsibilities:

• Deliver proactive, high-quality customer service through roving support and deep knowledge of library services. 
• Acting as Officer in Charge (OIC) when required.
• Assist with day-to-day operations including rostering, asset management, collections, and programming, and coordinate small projects to enhance service delivery.
• Support and train staff in using digital resources and library systems to improve efficiency and customer awareness.
• Ensure every customer interaction aligns with Council’s Customer Service Charter and Library Customer Care Standards, contributing to memorable experiences.
• Provide in-depth reference and research support to help customers access and navigate library information effectively.

Selection Criteria:

We are looking for someone with: 

• Completion of an Australian Library and Information Association (ALIA) accredited Course or (eligible membership of ALIA) and relevant experience.)
• Paid Working with Children Check.
• Demonstrated experience in staff management and project delivery within a public library environment, with a strong focus on service improvement and community engagement.
• Exceptional customer service skills, with the ability to actively listen, communicate clearly, and build positive relationships across diverse audiences.
• Strong planning, organisation, and conflict resolution abilities, with proficiency in digital technologies, troubleshooting, and managing multiple priorities under pressure.

What’s on offer

Permanent Full-Time opportunity
We are offering an attractive remuneration from $82,692 to $91,067 plus 12% superannuation.

In addition, City of Parramatta also offer excellent employee benefits which include: 

• 14 weeks paid parental leave
• Access to Long Service Leave after 5 years
• Central Parramatta location (Public transport at our door, discounted parking)
• Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport, flu shots, etc.) 

Want to know more? 

Further information regarding the requirements of this role can be found in the attached Position Description. 

Alternatively contact Neera Sahni email nsahni@cityofparramatta.nsw.gov.au

How to apply 

Candidates must apply online attaching a cover letter addressing the position selection criteria. 

A Paid Working with Children’s Check must be uploaded as part of your application. 

Applications close 9am, Monday 14th July 2025 and will not be accepted through any other medium.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

This position requires the preferred candidate to undergo a Criminal History Records check.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.

Apply Now

Job Information

• Job Identification: 2346
• Posting Date: 02/07/2025, 11:27
• Apply Before:14/07/2025, 09:00
• Job Schedule: Full time
• Locations: Parramatta Library