Library Customer Service Officer (CSO)

• Closing Date: 17/09/2025
• Salary: $44.65 - $48.13
• Job Type: Casual
• Location: Alice Springs Public Library
• Job Category: Local Government
• APPLY

Our Benefits

In addition to competitive salaries, Council offers the following benefits:

• Six weeks annu­al leave
• 15 days per­son­al leave
• Paid Domes­tic and Fam­i­ly Vio­lence leave
• Cultural/​ceremonial leave
• Train­ing and devel­op­ment opportunities
• Flex­i­ble work­ing arrangements
• Superannuation + Salary Sacrifice
• Relo­ca­tion assis­tance for eli­gi­ble positions
• In-house health and well­be­ing program
• Employ­ee Assis­tance Program
• Free admission to the Alice Springs Aquat­ic Leisure Cen­tre

Who we Are and our Values

Alice Springs Town Council is an organisation shaping the future of this iconic central Australian town. We offer our 200+ team members across our three sites, opportunities for professional growth, competitive benefits, and the chance to contribute to a vibrant and culturally rich community. Our vision of a brighter future, a prosperous and cohesive community.

We aspire to be modern, inclusive and innovative, bridging divides and forging new paths. We want to bring our community together, to celebrate this unique place of gathering where the world meets the oldest living culture on Earth.

Leadership – our culture, values and accountability are present throughout the organisation

Collaboration – we work in partnership and are better together

Trust – nothing is more important than the trust between the community and ourselves

Respect – we respect people and genuinely care

Authenticity – what we do rings true and we do what we say

Inclusion – we value all people to create a more equal world

Commitment – we consistently strive towards our mission

Determination – we endeavour to continuously improve

 Job Description

What  we are looking for :

We’re looking for friendly, community-minded individuals who are passionate about delivering outstanding customer service in a vibrant library setting. This casual role offers the chance to be the welcoming face of the Alice Springs Public Library, supporting our diverse community with information services, reader guidance, and everyday library operations. If you’re adaptable, reliable, and keen to learn, this is a great opportunity to make a positive impact while gaining valuable experience in a dynamic team environment.

Click here for the Position Description 

Desired Skills and Experience

What you will bring :

You will bring proven customer service experience and the ability to engage confidently with people of all ages and backgrounds, creating a welcoming and inclusive library experience. With a professional and reliable approach, you will follow organisational policies and procedures while maintaining high service standards. Tech-savvy and adaptable, you will be confident using MS Office Suite, web browsers, and networked ICT systems to support daily operations. Alongside your skills, you will hold a current Working with Children Clearance (Ochre Card) and a current criminal history check, ensuring a safe and supportive environment for our community.

Must Have: Current National Criminal History Check; Working with Children clearance (Ochre Card).

Please note: A current National Police Clearance, issued within the last six (6) months, is an essential requirement for this position. Applicants must obtain this at their own expense, as reimbursement will not be provided.

For more information about this role, please contact Vicky Lee, Acting Manager, Library Services, at VLee@astc.nt.gov.au.

APPLY

Library Team Leader - North Lakes

Apply Now

Job Number:500737

• Permanent Full Time Contract
• $94,415 pa + 12% super + leave loading (Level 5)
• Great news - EBA6 currently is underway, with a proposed increase of 5% effective 1 July 2025
• 9 day fortnight
• 72.5 hour fortnight
• Location: North Lakes Library

We have an exciting opportunity for a Library Team Leader to join our dedicated team at North Lakes Library. In this leadership role, you will play a key part in driving team performance, fostering a positive workplace culture and delivering exceptional service to our community. If you're passionate about people, results and making a meaningful impact, we would love to hear from you.

Your key responsibilities will include:

• Overseeing a team of library staff in their daily operations as well as managing the library’s collection to meet the needs of the local community.
• Use a range of workforce management initiatives to lead and support your team, whilst providing expert advice and support to the senior leaders and staff.
• Work closely with internal and external stakeholders and regional partners to build relationships and ensure the library’s services are meeting the needs of the community.
• Additionally, you would be responsible for maintaining the library’s facility and venue, contributing to the review of library processes and services and preparing business plans and reports on service outcomes.

North Lakes Library is open 7 days/week, closed on public holidays. We operate with a 4 week rotating roster, and the successful applicant will need to be available to work 5 out of 7 days as part of the ordinary hours. Shift times will be between 8:00am to 6:15pm, we anticipate the roster for this role will include working 1 weekend (Sat & Sun) every 4 weeks and may include late closing one evening a week at 8:15pm.

Click here to learn more about the great programs and services currently underway in our libraries across the region.

Click here to view position description

About you

You are an experienced leader with a passion for public libraries and a strong grasp of operational excellence. You are ready to lead with purpose and create a space that is welcoming, innovative, and community focused.

To succeed in this role, you will:

• Build strong, supportive relationships with your team and local stakeholders to foster positive customer experiences
• Apply your expertise in process improvement to enhance library operations, while maintaining high standards of presentation and facility care
• Hold a valid QLD Working with Children Blue Card, or be eligible and willing to obtain one prior to commencement

Why City of Moreton Bay?

What you do with your life matters. It’s the same with your career.

We’re the third-largest council in Australia and one of the fastest-growing areas. As Australia’s newest city, we’re building something that’s never been done before: a new kind of city, inspired and empowered by a new kind of council.

This is your opportunity to develop skills and experience in a truly unique place, at a truly unique point in time.

At City of Moreton Bay, we’re focused on the vital work we do today. But we’re also focused on the future. On what can be – for our city, our Council and your career.

Here’s what you’ll love about a career with us:

• See it. To build a city of the future, first, you have to see it. The polycentric city we’re building will bring greater prosperity, sustainability and affordability to our city. This is your chance to contribute to something that’s never been done before.
• Shape it. You’ll get hands-on in a rewarding career, serving and strengthening our communities for today and tomorrow. Our work is diverse, interesting and it matters – and it’s yours to shape and own.
• Live it. Contribute to the city you and your family want to live in and enjoy the lifestyle you deserve. And if you don’t live here, you’ll still find pride and connection in so many ways with our successful, resilient team.

You’ll also enjoy a range of other benefits:

• Find a better work-life balance with a nine-day fortnight.
• Advance your skills and career through our Study, Training And Research Scheme (STARS).
• Make your pay go further with salary packaging options on novated leases, superannuation payments, smartphones and devices.
• Prioritise your health and wellbeing with discounted health insurance, free annual flu vaccinations and our Fitness Passport Program.
• Get support when you and your family need it most with our 24/7 confidential counselling service, leader support hotline and Mates in Construction program.

Ready for a career that matters?

Join City of Moreton Bay, and help shape our city of the future.

Click on the 'Apply Now' link below to complete your online application. Please upload a current resume that demonstrates how you meet the requirements for this role.  You will also have the option to add a cover letter should you wish.

As part of the recruitment process, applicants will be required to undergo a National Criminal History Check.

To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au. 

City of Moreton Bay extends across the traditional lands of the Jinibara, Kabi Kabi, and Turrbal peoples, and we acknowledge and pay respects to our Traditional Custodians. We believe diversity of thought, background and experience creates better outcomes for our people and communities, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

For more information about City of Moreton Bay and to stay across what's happening in our city, follow us on LinkedIn.

Your Future City.
See it. Shape it. Live It.

Apply Now 

Library Officer - Community and Customer Services

Closing Date: 16/09/2025

Job Type: Casual

Location: Stanthorpe Qld

Job Category: Community Services & Development - Other,Libraries

Your Opportunity

Do you want a role where you can contribute to the efficient and effective functioning of your Local Library? This job could be for you!

In this role, your key responsibilities will be engaging with the Community by providing library services that are compatible with the Southern Downs Regional Council's goals, plans and policies with high-quality customer service and a smile! 

Hours of Work: Casual

Pay Level: $44.41 to $47.30 per fortnight (Level 2), plus 12% superannuation 

In addition to the above pay rate, you will receive payment of the following current applicable allowance:

In accordance with Council's Enterprise Agreement and the relevant Award. Pay rate dependant on relevant skills and experience. 

Employment Base: Stanthorpe, Queensland

Applications Close: 11:59pm Tuesday 16th September 2025

About the Department

The Community and Customer Services Department consists of three (3) teams:

• Community Engagement
• Customer Service – Warwick and Stanthorpe
• Libraries – Warwick and Stanthorpe

The Community and Customer Service Department is responsible for planning and delivering tangible uplift in the wellbeing and liveability of the Southern Downs community and for shaping and delivering customer services that meet community current and future requirements. The Department co-creates and delivers strategies to support mutual collaboration opportunities between community groups, encourage capacity building and foster a connected and engaged community.  The Department maintains a variety of community facilities and coordinates initiatives such as civic events. At the heart of local engagement, the Department will have a focus on building strong connections between Council and the community that promotes a sustainable Southern Downs where all residents have the opportunity to grow, learn, create, care and connect within. 

What You Will Do

For full details of this position, please ensure you download the Position Description below.  

(Note: For applicants viewing this job vacancy through SEEK.com, you will be able to access the Position Description by clicking on the "Apply" button, or by visiting the job advertisement on our website at www.https://www.sdrc.qld.gov.au/council/careers-at-council/current-job-vacancies).

The complete Key Responsibilities of this role can be found in the Position Description. These include (but are not limited to):  

• Providing high-quality customer service to both internal and external clients;
• Participate in the Regional Delivery Service, including driving to service points and managing materials;
• Assist with the development and running of library programs and displays, including children's programs;
• Processing and maintaining library materials. 

What You Will Need

To be considered for this role, you will need:

• The legal right to live and work in Australia
• A Class C (car) Licence or greater is required in this role
• A Blue Card (Working with Children) or the ability to obtain this prior to commencement is also required
• Substantial customer service experience involving face-to-face interactions and demonstrated commitment to providing excellent client service, including highly developed interpersonal skills
• Knowledge of Work Health and Safety considerations relevant to the role and how to limit risks in the environment where this role operates
• Demonstrated strengths in literacy and numeracy, attention to detail
• Strong organisational skills and demonstrated ability to manage time effectively to achieve outcomes within required timeframes
• To be able to demonstrate your competence in relation to all of the Selection Criteria as detailed in the Position Description 

What We Offer

At Southern Downs Regional Council, we know that that our people are our strength. With this front of mind, we provide a wide range of benefits and a holistic approach to supporting our employees, including:

• Competitive wages, conditions and allowances
• Salary packaging and remote area benefits available, which can significantly increase tax savings and take-home pay
• Discounted corporate health insurance plans 
• Improved work-life balance opportunities, such as a 9-day work fortnight and consideration of other flexible work options
• Generous leave provisions including Special Family Leave, Cultural Leave and 17.5% annual leave loading
• Access to a wide range of health and wellness initiatives, including free, skin checks, flu vaccinations and wellness medicals, and discounted gym memberships
• Employee Assistance Program for staff and their families (24/7 access). This service includes counselling, financial coaching, nutritional support and legal referrals, as well as access to specialised wellbeing support for LGBTIQA+ individuals, First Nations people, and individuals experiencing domestic and family violence through dedicated helpline
• Opportunities for on and off the job personal and professional development (study assistance available in accordance with policy)

To view comprehensive details of our employee value offering, please click HERE. (Note when viewing this job vacancy through SEEK.com - you will be able to access this link once by clicking on the "Apply" button, or by visiting the job advertisement on our website at www.https://www.sdrc.qld.gov.au/council/careers-at-council/current-job-vacancies)

Further Information

For further information about this role and working for Southern Downs Regional Council, please refer to the documents below:

(Note when viewing this job vacancy on SEEK.com - the links to information below will only be available once you click on the "Apply" button. Alternatively, you can access them via the job advertisement on our website at https://www.sdrc.qld.gov.au/council/careers-at-council/current-job-vacancies).

• Position Description 
• Join Southern Downs Regional Council (detailed employment information, including employee benefits)
• Our Values 
• Living on the Southern Downs

If you have any additional enquiries in relation to this position, please contact Christine Taylor, Branch Coordinator on 1300 697 372. 

Apply Now!

At SDRC, we believe that diversity enriches our workplace, drives innovation, and leads to better outcomes. We welcome applications from qualified people of all backgrounds, ethnicities, genders and abilities, who have applicable working rights in Australia. 

To apply for this opportunity, you will be asked to complete an online application form and provide:

• A short written response (maximum 1-2 pages, dot points acceptable) on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the selection criteria of this role (as outlined in the Position Description); and
• Your current CV or Resume.

When you are ready to begin your application, please click on the "Apply" link below to be taken to our online application portal. Please ensure you provide all of the information requested and that your application is lodged by the closing date (as shown above). Should you have any difficulty lodging your application online, please contact our People & Culture Team on ph 1300 697 372 for assistance. 

We look forward to receiving your application. 

Southern Downs Regional Council – A Great Place to Work

What we do at SDRC is more than just a job to us. Whether it’s maintaining our clean water supply, keeping our parks and gardens beautiful, servicing our plant and vehicles, providing contemporary library services, responding to natural disasters or showcasing our region’s immense natural beauty and economic strength, every Council employee strives to make a real difference for our local community.

Few employers combine so many diverse disciplines (eg engineers, childcare workers, trades such as mechanics and plumbers, safety specialists, project managers, plant operators, finance experts, IT specialists and urban planners to name a few) in one organisation. At SDRC, we work together towards the same goal. By integrating a multi-disciplined workplace with collective ideas and skillsets, we provide unique opportunities for our people to develop and grow within their chosen career.

We are passionate about aligning business, community and government to achieve social, economic and environmental outcomes. We believe this is best realised when people are invested in the long-term outcomes of where they live and work. If this sounds like you too, then working in local government at SDRC may be right for you.

Apply With SEEK | Apply with COUNCIL

Library Assistant (Casual)

Are you customer service focused and have a love for all things library? Council is seeking a friendly, knowledgeable and reliable frontline individual to join our Chillagoe library team.

If this sounds like a position that you’re interested in, then we would love to hear from you.

The Role:

Our Library Assistant will provide relief and additional support for our Chillagoe library branch.  This is a casual position with the hours of work being on an ‘as required’ basis depending on the requirements of the branch for relief or additional support.

Our Casual Library Assistants provide library users with customer service, support to utilise reader and reference services and basic assistance in the use of technology and also assist library staff with administration tasks and the development and delivery of library programs and activities.

What we are looking for:

• You will need to have flexible availability to work on an ‘as required’ basis depending on the requirements of the branch for relief or additional support
• You will need to be an effective communicator with excellent customer service skills
• You will need to have strong computer skills with knowledge of current library technologies and practices and have excellent internet research skills
• You will need to have a current Working with Children blue card or the eligibility to obtain

What we can offer you:  

• Casual position
• LGOA Level 1/1 – $37.47 per hour including 25% casual loading
• Pro-rata Mareeba Allowance
• 12% employer superannuation contribution
• Lifestyle benefits such as access to a Fitness Passport
• Learning and development opportunities

Interested?

Please send the following documents to recruitment@msc.qld.gov.au

• Cover letter (no more than 300 words)
• Current resume
• Fully completed Employment Application form

Applications close: Monday, 22 September 2025

 For further information about this position contact Kellie Ayre, Coordinator Libraries, on 07 4086 4735 during business hours only.

 Mareeba Shire Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.

Position Description

Application Form

Library Assistant

2403 | Library & Cultural Services | Oakey

Closing date: 11/09/2025

HELP SUPPORT YOUR LOCAL COMMUNITY AS OUR NEW LIBRARY ASSISTANT

About the position

The Library Assistant position will be responsible for contributing to the overall maintenance and development of Public Library services provided to the community. 

This position will work under regular direction.

• The hourly rate for this position is $37.75 - $40.85 gross per hour, plus casual loading and up to 12.65% superannuation.
• This is a Casual position based at the Oakey Library.
• Professional development and learning opportunities.
• Active social club – TRC Employee’s Association.
• Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with a single membership.
• Free Flu Vaccinations and Skin Checks.
• A supportive work environment.
• Employee Assistance Program – free 24 hour nationwide confidential counselling services for employees and their families going through personal or work-related problems.

How to be successful in this position - Success Criteria

1. Hold the mandatory qualification(s), training and/or experience, as outlined under the 'Success Criteria' in the Position Description.
2. Sound oral and written communication skills and numeracy skills.
3. Excellent customer service skills with the ability to provide accurate and timely advice in a helpful and supportive manner.
4. Ability to plan, create and deliver library programs.
5. The ability to learn and effectively utilise new technologies which includes library specific software and apps and the promotion of digital literacy programs.
6. Sound computer literacy skills including the capacity to effectively use the Microsoft Office Suite.
7. Sound time management and organisational skills with the ability to plan and organise own work in order to meet deadlines.
8. Understanding of and commitment to Council’s Organisational Value and Behaviour of Teamwork.

How to apply

To apply, submit the following:

1. Your current resume
2. A document (maximum 2 pages) that addresses each of the Position Success Criteria listed in the Position Description. For each criterion:
   • Use headings to identify which criterion you are addressing.
   • Provide specific examples that demonstrate your skills, experience, and achievements related to that criterion. (Tip: tell us what you did, how you did it, and what the outcome was).

Important: Applications that do not address the success criterion may not be shortlisted.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

PLEASE NOTE: Your application may not be considered if you do not follow the instructions outlined above.

Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council.  Applicants are encouraged to apply online.

For further information

Please contact Toni Markcrow - Supervisor Oakey Library - on (07) 4688 8662 within business hours.

Closing date

The closing date for applications is at 11:45pm on Thursday, 11 September 2025 | APPLY

About Council

The Toowoomba region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport and massive infrastructure investments. Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.

Attachments:
- Position Description - Library Assistant Level 2.pdf
- TRC Values and Behaviours.pdf

Local History Specialist

Are you passionate about the history and heritage in the City of Canning? This position plays a key role in preserving, curating and promoting our history and the development and maintenance of our local history collection and services.

About the role

We are seeking a passionate and community-focused Local History Specialist to preserve, curate and share the stories that shape the City of Canning’s identity.

This is a dynamic role where you will develop and maintain the City’s local history collection, oversee digitisation projects, deliver engaging programs, and collaborate with individuals, families and community groups to capture materials of historical significance. Your expertise in heritage, archives and inclusive storytelling will help ensure our local history is accessible, celebrated and relevant for generations to come.

Reporting to the Coordinator Library Services, this is a permanent, part-time position (0.8 FTE) in a welcoming and thriving local council. If you want to make a real difference by protecting and promoting the history of your community, read further and apply now!

What you’ll be doing in the role

• Developing, maintaining and preserving the City’s local history collection in both physical and digital formats
• Leading digitisation initiatives, metadata creation and ensuring accessible digital pathways
• Acquiring, organising and cataloguing materials in line with best practice and collection development guidelines
• Designing and delivering engaging programs, exhibitions, talks, workshops and community partnerships that celebrate local history
• Working with individuals, families and community groups to identify, record and acquire materials of historical significance
• Producing accessible content to share local stories across a range of platforms including digital exhibitions, social media and publications
• Coordinating a calendar of local history activities that align with the City’s strategic priorities
• Collaborating with internal teams and external partners to promote awareness and strengthen community connections through heritage

What you can bring to the role 
We’re after someone with a passion for local history and heritage, and the skills to preserve and share stories that matter to our community. You’ll need to be confident managing collections, comfortable with digitisation and archival standards, and proactive in engaging people and partners. You will also bring:

• Tertiary qualifications in Information Management, Archival Studies, History, Anthropology, or a related discipline
• Demonstrated experience managing local history, heritage or archival collections, including digital archives and digitisation projects
• Strong project management skills, with the ability to juggle multiple initiatives and deliver them effectively
• Excellent communication and interpersonal skills to engage confidently with individuals, families, community groups and internal stakeholders
• High level of digital literacy, including experience with content management systems, digitisation tools and metadata standards
• A community-focused approach to storytelling and heritage, with the ability to work respectfully across diverse cultural narratives
• Flexibility to work evenings or weekends for programs and events, when required
• A current WA Driver’s Licence, valid Working with Children Check, and National Police Clearance (less than 6 months old)

Why you’ll love working at the City!

• Work in a welcoming and thriving team environment at one of WA’s largest and most diverse local councils
• A rewarding permanent part-time position (0.8 FTE, 121 hours over a 4 week period)
• $87,219.60 – $97,630.49 per annum pro rata + super
• 17.5% paid Annual Leave Loading when you take annual leave
• Free onsite parking
• We match super contributions to help you save for your future
• Discounted health insurance, free flu vaccinations, skin checks and other well-being events
• Genuine commitment to learning and development opportunities
• Free confidential Employee Assistance Program for personal and professional support
• Membership to Cannington and Riverton Leisureplexes (gym, aquatics, sauna, group fitness)

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of around 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all. 

Ready to apply? If you’re passionate about library services and thrive in a busy administrative role, we’d love to hear from you!

To view the position description and complete an application including your Resume and Cover Letter (PDF format preferred), visit www.canning.wa.gov.au/jobs, select the position and click “APPLY”.  You may also contact Osman Masnor, Coordinator Library Services on 0478 918 568 for a confidential discussion.

Applications are open until 5.00pm Sunday 21 September 2025. We reserve the right to contact applicants and close the advertising period early.

APPLY or visit Council Careers HERE

Programs Librarian Local Studies

Job No: COR1580 | Location: Ryde

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

The City of Ryde Libraries provides a space for our communities to imagine, connect and learn. The Library Service operates across five branches including Ryde, North Ryde, Eastwood, West Ryde and Gladesville as well as a significant online library. Our libraries are vibrant, contemporary and welcoming places in the local community. City of Ryde Libraries continue to innovate and strengthen our services with an emphasis on engaging our diverse community and providing public libraries that support the cultural, educational, recreational and information needs.

About the Role

Reporting to the Senior Coordinator Library Programs and Marketing, the purpose of this role is to maximise community satisfaction with City of Ryde Libraries through the management and delivery of high-quality Local Studies and family history collections and research services.

The library operates in a team environment. The role involves extensive collaboration with the Library Resources, Operations and Programs teams to achieve the objectives and initiatives outlined in the library plan.

Your commencing annual salary will range from $84,308.22 to $103277.57 + superannuation, dependent on the skills, qualifications and relevant experience of the suitable candidate.

About You

Are you passionate about engaging with diverse communities? Do you take pride in providing accessible and comprehensive research services and collections?

We are seeking an experienced and innovative Programs Librarian Local Studies to join the Library Programs Team at City of Ryde Libraries. We are looking for someone with a passion for local and family history and community engagement, skills in leading a team and utilising a range of technologies and the ability to collaborate and communicate effectively.

Key responsibilities include:

• Development, curation and management of the Local Studies and family history collections to maintain and improve access to Local Studies collections, both physical and digital, and to lead the innovation and growth of these collections
• Establishment and maintenance of relationships with relevant City of Ryde staff and key stakeholders, including professional networks, relevant committees and community groups and individual members of the community.
• Management of projects relating to the development of the Local Studies collection and available services, including actively acquiring materials that reflect and preserve the diversity and stories of the City of Ryde
• Raising awareness of Local Studies collections through promotional activities, training and displays, including through collaboration with other Library and Council teams
• Assistance in identifying and applying for external grant opportunities relevant to Local Studies.
• Provision of training in the Local Studies collection and its services for library staff, City of Ryde staff and researchers from the community.
• Provision of professional and responsive customer and information services
• Provision of leadership for customer service shifts when assigned as Shift Supervisor
• Contribution to and support of the achievement of library service goals as identified in City of Ryde's strategic and planning documents
• Recruit, develop projects for and supervise volunteers

Key Requirements

• Degree or Postgraduate Diploma in Library and Information Science or equivalent recognised by the Australian Library and Information Association (ALIA)
• Substantial experience in the delivery of local studies and family history library services
• Excellent interpersonal and customer service skills
• Demonstrated experience and understanding of technology related to local studies, including library management systems and digitisation practices
• Current Working with Children Check
• Class C Drivers Licence

Culture & Benefits

• Enjoy a rostered day off accrued every 3 weeks
• Long service leave after 5 years, then accrued monthly
• 18 weeks paid parental leave
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the on-line application questions shown below, you will need to attach your Resume to complete the application process.  Please note, you are not required to submit a separate cover letter or a statement addressing selection criteria. 

Closing Date:  11:30pm Sunday 28 September 2025 | APPLY NOW!

If you would like to know more, please see the Position Description or contact Kathleen Allen on 0434 884 267 for a confidential discussion.

 City of Ryde is committed to Equal Employment and Child Safety

Young Persons Librarian

• Closing date: 14/09/2025 11:59 PM AUS Eastern Standard Time
• Location: Lane Cove Library, Library Walk, Lane Cove
• Department: Library
• Employment type: Full-Time

 Work Arrangement: On-site

• Permanent Full Time, 35 hours per week
• Dynamic Role
• Great Team and Benefits

About Lane Cove Council

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Young Persons Librarian to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide “best value” services and facilities to the community whilst ensuring a sustainable future and are committed to creating a thoughtful, protective and inclusive community that supports children and young people to feel empowered, safe and protected.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the role

You will be responsible for providing a quality information service and customer experience to children and youth utilising Lane Cove Library.

About you

The successful candidate will have:

• Bachelor Degree or Graduate Diploma in Librarianship/Information Science or equivalent qualification, providing eligibility for Associate membership of ALIA.
• A current ‘Paid Worker – Working with Children Check’ Clearance (NSW).
• Extensive experience in Library operations.
• Sound knowledge of children’s and youth literature.
• An understanding of the literacy needs of children and youth.
• A proven ability to develop, deliver and promote Library programs.
• Strong and effective written and verbal communication skills, particularly relating to children and youth.
• Extensive storytelling and display skills.
• A demonstrated ability to effectively supervise and develop staff.
• Current Class C Driver’s Licence.
• Previous Public Library work experience.

What we offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

• Flexible work practices aimed at achieving work/life balance
• An employee wellness program and discounted gym memberships
• Annual performance bonuses and salary reviews
• Extensive professional development and training opportunities
• The convenience of being close to shops, cafes, an aquatic centre and a gym.

How to apply:

Please click on “Apply now” and complete the information requested. Applications are to include a resume, cover letter and answers to the online questions.

Further information regarding this role can be found in the Position Description or by contacting Sara Mills on (02) 9911 3634.

Salary range:

Up to 115K per annum, (including 12% super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

Closing date:

Applications close 14 September 2025 | Apply Now

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life.

Digital Literacy Librarian

• Inner City, Sydney
• LIBRARIES & LEARNING/Creative City/CITY LIFE
• Full Time/Permanent
• $98,481.00 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

The City of Sydney Library provides a space for our vibrant communities to grow, learn connect and create. The nine branches offer a key front-line service in the community for local residents, students, visitors, tourists and workers. 

 We are seeking an enthusiastic, customer focussed and motivated Librarian to join the City of Sydney’s Library Events, Activities and Partnerships team. 

 As part of this dynamic team you will be responsible for: 

• the effective development and delivery of digital literacy programs across the library network. 
• creating an exceptional customer experience 
• supporting and contributing to the development of digital literacy programs for diverse communities 
• Supporting team management, strategic planning and daily operations 

 The successful candidate will have experience in: 

• Planning, development and delivery of digital literacy programs and projects 
• Providing high quality customer service 
• Excellent digital literacy skills 
• Effective communication skills 

Applicants must be willing and prepared to undertake weekend work, and work across any of the nine City branches as required. 

Download position description. 

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration, medical assessment and working with children check.

Applications must be submitted online by 11:59pm, Monday 15 September 2025.

For more information, contact Gayle Donaldson, Acting Team Leader - Library Events, Activities and Partnerships, on 02 9265 9333.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance 
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at  recruitment@cityofsydney.nsw.gov.au or 02 9265 9333. 

Select ‘apply now’ to submit your resume and selection criteria.

Apply Now

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Library Branch & Facilities Team Leader

• Leadership Opportunity 
• $99,022 - $111,457 (Depending on skills and experience) 
• Permanent Full time 

About the role

The Community and City Services Division puts people, families and community at the heart of everything we do, ensuring Melbourne remains a city for all – liveable, healthy and vibrant, and meeting the needs of a diverse and growing population. 

Within this division, the Libraries, Recreation and Waterways Branch offers inclusive spaces, resources, services and programs that connect communities, support creative and learning opportunities, and inspire healthier, more active lifestyles. 

This is an opportunity to make your mark as Team Leader of one of Melbourne’s most vibrant community hubs. Southbank Library at Boyd is a place where people connect, learn, create and feel at home — and we’re looking for a dynamic leader to keep it thriving.

In this hands-on leadership role, you’ll guide a passionate team to deliver exceptional customer experiences, keep the library running smoothly day-to-day, and ensure it’s a safe, welcoming and inspiring space for all. You’ll manage facilities, collections, IT systems and tenant relationships, while also contributing to long-term planning and service improvements across our library network.

As part of our Library Leadership Team, you’ll blend operational know-how with strategic vision, shaping policies, driving innovation, and championing the role of libraries in a liveable, creative and connected Melbourne.

Join us and lead a library that’s more than books — it’s a heartbeat of the community

A little more about the role

• Leading, guiding and managing the team to foster a performance based culture and drive accountability and excellence in outcomes through coaching, mentoring and empowering team members and direct reports to develop and perform at a high level, and as an effective team.
• Overseeing daily branch operations, including staff rostering, financial procedures, customer service delivery, and resolution of complex customer service issues.
• Building and sustaining strong relationships with internal and external stakeholders, including tenants, community organisations, and service providers
• Leading safety initiatives across the library service, including coordinating OHS inspections, Health and Safety Representative meetings, procurement of safety equipment, and regular review of incident and emergency procedures.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a community connector, comfortable with facilitating welcoming and engaging library experiences that bring people together.

You may also be:

• An organised problem-solver with the skills to manage daily operations while contributing to long-term planning and service improvement
• A confident leader who inspires teams to deliver exceptional customer service and maintain vibrant, safe community spaces

What your experience might look like - Key selection criteria

• Tertiary qualification in Librarianship, Management, or a related discipline, or a minimum of five years of relevant professional experience.
• Proven ability to build and maintain effective relationships, partnerships, and networks with internal teams and external stakeholders.
• Ability to provide advice on safety, emergency response procedures, and resolve complex customer behaviour
• Experience in leading and managing staff in an operational environment
• Excellent written and verbal communication skills, with the ability to engage and collaborate with a diverse range of stakeholders.

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

• Attach your updated resume
• Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Monday September 8 2025 | APPLY

A few important things to note – don’t miss out!

• Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
• Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
• We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.

Need more info?

Refer to the position description (download the PD above under Document\s) or contact Careers@melbourne.vic.gov.au

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.