Librarian Collections

Reference # 7353 | Mackay Regional Council

• Location: Dudley Denny Library
• Work Type: Permanent Full Time
• Sector: Community Services & Development

Enquiries

Contact: Recruitment

Phone: 1300 MACKAY

Our Recruitment Process

Librarian Collections

Shape a collection that informs, inspires and connects our community.

Mackay Regional Council is seeking an experienced and strategic Librarian – Collections to lead the development and management of our library collections, ensuring they remain relevant, accessible and responsive to the diverse needs of our community.

This key leadership role plays an important part in supporting lifelong learning, leisure and information access across our library network, while driving continuous improvement and innovation in collection services.

Reporting to the Coordinator Programs, Systems & Collections, you will be responsible for managing all aspects of collection development and maintenance across Mackay Regional Council libraries.

Key responsibilities include:

• Managing collection development and maintenance, including acquisitions, cataloguing, classification, serials, circulation and materials processing
• Planning and overseeing collection inventory processes to ensure accuracy, integrity and best practice
• Analysing and reporting on collection data to support strategic and operational decision-making
• Contributing to the development and review of policies, procedures and the Library Collection Development Plan
• Assisting with budget development, monitoring and financial sustainability of collections
• Leading, coaching and developing a multi-skilled team committed to continuous improvement
• Supporting customer-focused library services and collaborative relationships with stakeholders

About You

You are a strategic and analytical library professional with a passion for collections, data-driven decision-making and people leadership. You thrive in a continuous improvement environment and are confident leading teams, managing competing priorities and adapting to emerging trends and technologies.

Essential Qualifications & Experience

• Degree in Library & Information Science or a related field, or equivalent qualifications and experience appropriate to the role
• Demonstrated experience developing and managing library collections, including library management systems and emerging trends
• Proven leadership experience, including coaching, performance management and team development
• Experience analysing data, preparing reports and making evidence-based recommendations
• Working with Children Blue Card
• Current Queensland “C” Class Driver Licence (or interstate equivalent, transferable within three months)

Desirable

• Eligibility for membership of the Australian Library and Information Association (ALIA)

Skills & Knowledge

• Strong interpersonal and communication skills (written and verbal)
• High-level analytical and critical thinking capability
• Excellent problem-solving and negotiation skills
• Strong commitment to continuous improvement and adaptability
• Substantial knowledge of public library systems, digital platforms and cataloguing principles
• Knowledge of relevant legislative and regulatory requirements (desirable)

Why Join Mackay Regional Council?

• Base annual salary of $99,911
• Up to 18% superannuation (conditions apply).
• Choice of 4 or 5 weeks’ annual leave with 17.5% leave loading.
• 9-day fortnight (any 5 out of 7 may apply) roster.
• May be eligible for salary sacrificing options.
• Membership to lifestyle benefits program including corporate discounts.
• Study and assistance programs for career development.
• Learning and career development opportunities.
• Employee Assistance Program.
• Employee health and wellbeing initiatives.
• Active Social Clubs.

If you are ready to shape a collection that informs, inspires and connects our community please apply today with your cover letter and resume.

Important infromation for applicants:

To be considered for this position, all candidates must have the appropriate working rights for Australia, Please visit Mackay Regional Council - Careers at council webpage regarding International Applicant criteria. Your Australian work rights will be verified during the recruitment process.

Applicants who progress beyond the interview stage will be required to undergo a pre-employment process, which includes comprehensive Pre-Employment Medical Assessments (inclusive of Drug and Alcohol testing)

We are an Equal Employment Opportunity (EEO) employer, where all applicants are treated fairly and respectfully and have equal access to all available opportunities. At Mackay Regional Council, diversity is about creating a respectful and inclusive workplace that recognises our employees' unique contributions and perspectives, working together to deliver extraordinary results.

APPLY for this job

Senior Library Team Member

Job No: CC221154 | Location: Merrylands

Located 20km west of Sydney on Dharug country, with a population of over 245,000 residents, Cumberland City Council is the fourth most populous Local Government Area in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent and has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel welcome, belong and succeed.

ABOUT THE OPPORTUNITY

The Libraries team operate eight (8) locations across the Cumberland LGA and assist customers and members of the public with locating materials, answering questions and providing guidance on research strategies.  

The team also hold a wide variety of events across these locations, ranging from educational and cultural programs to social and community-building activities.

The Senior Library Team Member is responsible for carrying out customer service duties efficiently and professionally, and to provide high quality customer service to both internal and external library customers. This role will also be the officer in charge during the hours that they are working ensuring all staff adhere to the libraries policies and procedures. You will have the opportunity to assist customers in accessing library resources whilst participating in running of activities including children's story time and adult classes. 

The successful applicant will require:

• Diploma of Library and Information Services or relevant qualification 
• Eligible for Library Technician membership of ALIA
• Experience in a library environment 
• Well-developed literacy, numeracy and oral communication skills 
• Demonstrated ability to work well in a team
• Experience in using computers and the internet in a professional environment
• Valid Working with Children Check

Download the position description here for more information. 

About this role: 

• Permanent full-time position
• Working 70 hours per fortnight on a roster between 8:00am to 8:00pm, Monday to Sunday
• Access to Council's 9 day fortnight Rostered Day Off (RDO) arrangement
• You may be required to work at any Cumberland Councils libraries across the LGA.

Salary information: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.

• Grade 8 of the Cumberland Salary Structure with a salary range of $1,376.59 to $1,686.33 per week plus 12% superannuation.
• The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

What you'll need to have for this role:

• The right to live and work in Australia
• Be able to provide information for pre-employment checks required for the position, including attending a physical pre-employment medical examination as required
• Participate in health monitoring as outlined in the risk assessment for this position and Council’s Health Monitoring Procedure, as required.

Previous applicants need not apply.

WHAT WE CAN OFFER

• We promote work-life balance and offer flexible working arrangements including working from home opportunities or up to an additional five (5) days' leave for front-facing roles that are unable to access working from home arrangements
• Training and professional development opportunities available to develop skills and grow your career
• Leave entitlements including annual leave, 15 days personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
• Three (3) additional grant days of paid leave over Christmas (where applicable)
• Corporate Health Insurance discounts
• Health and Wellbeing Programs to support our staff by providing access to online professional learning, paid leave to undertake annual skin checks and to donate blood
• Subsidies to assist with the cost of wellness and fitness activities
• Free access to Council owned and managed Aquatic Centres
• Access to Council's Fitness Passport Program and Employee Assistance Program (EAP).

ABOUT US

Council adheres to the principles of a child safe organisation and is committed to the safety and wellbeing of all children and young people, and fully supports the aims and objectives of NSW Child Protection Legislation, and associated provisions. Council will implement all necessary measures to ensure a safe and supportive environment, which endeavours to promote child protection practices. It is essential for applicants to submit their WWCC number with their application, if required, and it is an offence under NSW legislation for barred workers to apply for or otherwise attempt to obtain, undertake or remain in child-related employment.

Cumberland City Council is committed to building a diverse and inclusive workplace, reflective of the community it represents. Council welcomes and encourages applicants from diverse backgrounds to apply for our roles, and is committed to providing an accessible and safe workplace for our staff through making reasonable adjustments. If you have any accessibility or support requirements throughout the recruitment process, please contact the hiring manager during the application process. 

ENQUIRIES 

Contact Sarah Garland, Team Leader Library Operation on (02) 8757 9486 or human.resources@cumberland.nsw.gov.au for further information.

Closing date: 11:59pm, Monday 4 May 2026

HOW TO APPLY

To submit your application for this position, please complete the questionnaire.  You'll be asked to attach your resume and any relevant qualifications (if required) to complete your application. Make sure you have these attachments ready before you apply as your application cannot be submitted until completed.

APPLY with COUNCIL | APPLY with SEEK

Strategy and Operations Lead – Circulation Services (Libraries)

Hobsons Bay Civic Centre - 115 Civic Parade Altona, Altona North Library Corner - Millers Rd & McArthur's Road Altona North, Williamstown Library - 104 Ferguson St, Williamstown VIC 3016

Closing date: 06/05/2026

• Hobsons Bay Civic Centre & Libraries locations, close to public transport
• Permanent, full time position
• Salary: Band 6 - $95,147.56 to $105,035.66 + superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we’re committed to creating a workplace that reflects our community and values. You’ll be part of a forward-thinking organisation that supports innovation, collaboration, and professional growth, and which aspires to be the exemplar of Local Government.

The opportunity

As the Strategy and Operations Lead – Circulation Services, you'll provide leadership and strategic direction to frontline Community Learning & Service Centres (CLSC) teams, overseeing the day‑to‑day operations of Williamstown and Altona North Community Libraries. Focusing on delivering high quality and customer centred services, you'll lead operational improvement to respond to the evolving needs of the Hobsons Bay community through effective oversight of systems, partnerships and people leadership.

What you’ll be doing

• Leading and supporting frontline library teams across multiple sites to deliver excellent service
• Overseeing daily operations of Williamstown and Altona North Community Libraries
• Managing and optimising the Library Management System and service access processes
• Contributing to strategic planning and implementing service improvements aligned to Council priorities
• Building strong partnerships with internal stakeholders and the local community

What you'll need to succeed

• Proven leadership experience managing customer focused teams across multiple locations
• Strong operational experience in libraries or community facilities, including OHS and systems
• Ability to think strategically and respond to emerging community needs
• Excellent communication and stakeholder engagement skills
• Relevant tertiary qualification in librarianship or a related field, or equivalent experience

To be considered for this role applications should include

• A maximum 2-page cover letter which should outline your interest in the role
• A current CV which includes key achievements & relevant qualifications

Uncover more about this role in the Position Description attached below, or contact Savva Giannikos, Coordinator Libraries and Service Hubs  via careers@hobsonsbay.vic.gov.au

Applications will be accepted until 11:30pm on 6 May 2026.

To ensure fairness and consistency for all applicants, we are unable to accept late submissions or submissions made via email. We appreciate your understanding and encourage timely applications via Council's online portal.

Pre-Employment Requirements 

Progressed candidates will be required to complete a National Police Record Check & a Working With Children Check (WWCC). Candidates must also hold a valid Victorian Driver's License. 

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full unrestricted working rights. Work eligibility will be checked as part of the recruitment process. 

What we can offer 

• Hybrid working flexibility, whether you're home, or in our newly renovated & spacious office facilities.
• Our location in the centre of Altona is close to public transport, cafes and parks. Enjoy your lunch at the pier, or an afternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End of Trip Facility offers bike storage and shower facilities to get you refreshed and ready to go!
• Exclusive staff access to our Employee Assistance Program, wellbeing programs, discounted local gym membership, Reflexology sessions, Meditation, Yoga & Circuit classes, and walking & social clubs.
• Ongoing professional development support - we'll champion your growth, because your career matters to us!
• A team that’s shaping a brighter future, working together to create a sustainable, thriving community for generations to come.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.
Attachments:
- Position Description - Strategy and Operations Lead - Circulation Services.pdf
- Position Description - Strategy and Operations Lead - Circulation Services.pdf

APPLY HERE

Library Technician – Systems

Community and Place Directorate | Library

Closing 5:00pm: 30/04/2026  

• Take the lead in optimising library technology and systems
• Flexible work options, super up to 16% + employee perks 
• Free Cockburn ARC gym membership and wellness programs 

About Us

The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes’ from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.

At the City of Cockburn, we’re more than just a local government – we’re a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.

About the Role

We now have a fantastic opportunity for a passionate Library Technician – Systems to take ownership of the administration, optimisation and development of our Library Management System (LMS) and associated technologies.

Reporting to the Library Technology Coordinator, you’ll play a key role in supporting high‑quality library operations by:

• Managing LMS administration, upgrades and enhancements
• Overseeing cataloguing operations
• Providing technical support and delivering staff training
• Developing and maintaining system procedures and analytics
• Liaising with the State Library, LMS providers and internal teams

This position sits within Library Services in the Library, Place and Culture Service Unit—supporting cohesive, innovative and community‑focused library experiences across the City.

About you

We’re seeking a proactive and solutions‑focused Library Technician with strong technical aptitude and a passion for enhancing digital library services. You’ll enjoy analysing problems, improving processes, and collaborating with staff across multiple library branches.

Besides demonstrated experience, you’ll need to have:

• Recognised qualifications eligible for Technician membership of ALIA or equivalent
• Strong understanding of library and information science principles
• Demonstrated experience with Spydus or a similar LMS
• Excellent communication, analytical and problem‑solving skills
• Ability to develop procedures, deliver training and manage competing priorities
• Commitment to customer service in a digital and technology‑rich environment

If this sounds like you, we invite you to apply today and make an impact.

Salary and Benefits: Salary range from Level 5 Step 1 – Step 4 ($93,945.24 - $99,660.24) of the City of Cockburn Industrial Agreement 2025, based on qualifications and experience. 

Need more information?  We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Adrian Chester, Library Technology Coordinator on (08) 9411 3804.

Apply: Hit the apply link and follow the prompts.

If you want to make your application stand out from the crowd, you can address the essential criteria (skills, knowledge, experience and qualifications) detailed in the Position Description in a separate document of no more than two pages and submit with your application.

To be eligible for this role you must be legally permitted to work in Australia on a full-time permanent basis. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.

Closing Date: Thursday 30 April 2026 at 5pm. The City of Cockburn reserves the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.

We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.

Attachments:- Position Desription - Library Technician Systems.pdf

APPLY

Library Specialist – Local History

City of Swan | Part Time | $94,386.53 to $112,499.22 per annum pro rata

About the role

We are seeking a Library Specialist – Local History to work on a permanent part-time basis of 38 hours in a fortnight. Reporting to the Learning Communities Manager, the Library Specialist – Local History position is responsible for the sourcing, selection, acquisition, organisation and maintenance of resources relating to the history of the City of Swan in line with collection guidelines, City procurement policies and guidelines, and within operational budgets. The position also has a responsibility to develop strategies and procedures for the conservation of print resources and the digitisation of the collection. The role will involve developing partnerships with community historical societies, museums, art galleries and individuals to facilitate shared outcomes for the community.

Key Accountabilities include, but are not limited to;

• Source, select, acquire, organise and maintain resources relating to the history of the City of Swan
• Provide a quality customer-focussed reference and information service from the Local History collection
• Market and promote the resources of the Local History collection to the City of Swan community
• Develop and deliver innovative and creative marketing and promotional opportunities and collaborations with local communities
• Develop partnerships with community historical societies, museums, art galleries and individuals to facilitate shared outcomes for the community
• Develop strategies and procedures for the conservation of print resources and the digitisation of the collection
• Assist in the development of innovative practices and service delivery models to enhance library services for the community
• Assist in the development and implementation of annual business plans to support the delivery of the Libraries Strategic Plan.
• Direct and provide guidance to relevant staff members and volunteers assisting in the management of Local History activities on an ad hoc basis
• Initiate and undertake special projects as required by the relevant Learning Communities Manager.
• Attend, participate and provide representation at relevant meetings, professional activities and committees, both internally and externally.

About you

The successful candidate will have the following:

• A tertiary qualification in a relevant discipline or working towards, and significant and relevant work experience
• Experience in providing high level customer service
• The ability to work in a fast-paced environment with well-developed organisation and time management skills
• Sound understanding of the role and value of public libraries
• A satisfactory National Police Certificate is required
• A current Working with Children check

About working with us

The salary for this position will be from $94,386.53 to $112,499.22 per annum pro rata, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Katy Macknay directly on (08) 9267 9028.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9145.

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date:  Monday, 27 April 2026 11:00pm AWST

APPLY with COUNCIL | APPLY with SEEK | or Visit Council's Job Portal

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.

*No agencies please.

Library Programs Officer (part-time)

Job No: SHELL1368 | Location: Shellharbour NSW

This is an exciting role based at our City Library! We’re looking for someone who enjoys engaging with people and working with diverse groups across the community to join the dynamic Shellharbour City Libraries team.  

You will work collaboratively within the Library Programs team to plan and deliver library programs that inspire community learning, and enhance social connection.
Our ideal candidate will bring their enthusiasm and creativity to focus on programs for adults and seniors across our libraries.

About us: 

Shellharbour City, located in the Illawarra region, is just 80 minutes south of Sydney and is home to over 82,000 people in a city that spans 154 square kilometres.  It's an area of great natural beauty - stretching west from the picturesque coastline to rolling pastures, set against the majestic backdrop of the Illawarra escarpment. 

Our dedication to be financially sustainable in an evolving environment, while striving for a great organisational culture and committing to employing staff who embrace our core values, has made Shellharbour City Council an employer of choice.

We have been recognised with numerous state and national awards in recent times, including eight wins for our First Nations Community the Yirran Muru (many pathways) playspace, as well as being presented as winners in the NSW Landscape Architecture Awards, Regional Achievement Awards, and Parks and Leisure Australia Regional Awards of Excellence.

We offer:

Shellharbour City Council offers a high performing and sustainable organisation to deliver outcomes for the community through leadership, collaboration and innovation. We have exciting, rewarding career opportunities and flexible working arrangements to support a healthy work/life balance. 

• Permanent part-time, 28 hours per week on a 7-day roster including evening and weekend shifts 
• Commencing salary range from $959 - $1059 per week (dependent on qualifications and experience)
• Bi-Annual Bonus Payments
• Plus 12% superannuation
• Great culture with a strong, values led and progressive team 
• Enjoy our employee benefits programs and access to Novated lease options and significant retail discounts and corporate fitness programs, weekly payrun, Employee Assistance Program (EAP) and more
• Access to local government and employee benefits such as; Annual Award Increases, LSL after five years, three weeks sick leave per annum, Health and wellbeing leave and more.

Please Note: 

• This position requires a current "Working with Children Check" clearance in accordance with the 'Child Protection (WWC) Act 2012 for Paid workers

For further information about the position, click here for the position description.

Contact: Luke Morris - Team Leader Library Programs on 0458 423 970

Closing date: Sunday, 3 May 2026 at 11:30pm

Apply now...

Complete the application below by answering the questions, describing how your skills and experience are relevant to the position.  

Your Resume and qualifications can be attached on the NEXT page.

Once you start your online application, you may save and return to this later, however incomplete applications will not be considered. You may wish to prepare your responses in a word document and then COPY and PASTE into the fields below. Your Resume and qualifications can be attached on the NEXT page.

When you have submitted your application, an email confirmation will be sent to your nominated email address. Please ensure you have the correct email address and check your inbox (including your "junk" inbox). 

For further information about the selection process including tips on how to address the selection criteria, please view our Guide To Applying.

Shellharbour City Council is an Equal Opportunity Employer and values the unique strengths and talents of all people.  Aboriginal Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.

At Shellharbour City Council we promote respect at work as a fundamental right for all, and strive to create a workplace free from discrimination and harassment.  This commitment extends to the promotion of the rights of all children and young people to be safe from harm when interacting with our services and spaces. Our values, Collaboration, Accountability, Integrity, Respect and Sustainability underpin all we do.

Your decision to apply for a role at Shellharbour City Council is the first step in acknowledging your alignment to our values and aspirations to create a great workplace.

Apply with COUNCIL | Apply with SEEK

Library Services Officer – Multiple Roles

Thrive in a team that values reliability, positivity, and a strong sense of OneTeam culture.

The opportunity

You’ll be part of a welcoming, collaborative, community-focused team dedicated to creating an informed, engaged and connected Wollongong. Working alongside passionate library professionals, you’ll contribute to delivering modern, inclusive and dynamic services across our seven library locations. Every day, you’ll support a diverse community of readers, learners, families, young people and visitors through high-quality programs, technology support and customer service. 

You’ll be working with team leaders, library technicians, program co-ordinators and customer service staff to help bring our library strategy to life. Each role places you at the centre, your ideas, your service, your commitment to community and customer experience.

Opportunities available: 

• Library Services Officer – Home Library Service, permanent, part-time (17 hours @ Wollongong City Library including every Saturday)
• Library Services Officer, permanent, part-time (18 hours @ Wollongong City Library including every Saturday)
• Term contract, part-time, from 13 June 2026 until 11 June 2027 - possibility of extension or permanency  (15 hours per week @ Warrawong)
• (2 roles) Term contract, full-time, from Aug 2026 until Aug 2027 - possibility of extension or permanency (35 hours per week @ Corrimal Library)

You’ll be physically capable of performing hands-on tasks, able to work weekends (including rotating Saturday shifts) or evenings as required and you are able to work across any of our library locations. Salary $42.62/hr, plus superannuation (Salary package will be assessed based on skills, experience and qualifications) 

Under Part 2, Section 6 of the Child Protection (Working With Children) Act 2012, this position has been designated as requiring a paid Working With Children Check.

Interested? 

Click on ‘Apply’ to complete your online application. 

You will be prompted through the application to answer the selection criteria as outlined overleaf.

Contact Audra De La Torre, Service Team Leader - Corrimal, on (02) 4227 7620 or Pamela Smith, Service Team Leader – Wollongong, on (02) 4227 7803  for questions related to the job

For questions related to submitting your application online, our recruitment process or you require adjustments in the recruitment process, please contact the Talent Acquisition Team on (02) 4227 7065.

Applications close 11:59pm, Tuesday 28 April 2026.

How you’ll make a difference

In this role, your work will have real impact in people’s daily lives. You will:

• Deliver high-quality customer service to a diverse community base, supporting enquiries, membership and access to library services
• Assist community members in navigating technology, digital services, online resources and emerging tech tools
• Contribute to designing, preparing, and delivering programs and events, including children’s activities, youth programs, outreach activities and community engagement sessions
• Support core library operations including shelving, collection presentation, stock movement and basic cataloguing tasks
• Provide circulation support such as loans, returns, troubleshooting accounts, and cash handling/reconciliation 
• Work confidently across multiple branches, adapting to new environments, different teams and varying community needs
• Ensure a safe, inclusive and child-safe environment by applying WHS and child protection principles in your day-to-day work 
• Play an active role in maintaining a positive workplace culture grounded in respect, integrity, sustainability, courage and teamwork

Each day will look a little different, some days you’ll be on the floor supporting customers, other days helping run programs, working behind the scenes or assisting people with digital literacy. No matter the task, your contribution will help create an extraordinary experience for our community. Learn more about what we do and who we are here: 

Library Strategy Wollongong-City-Libraries-Strategy-2024-2028.pdf (nsw.gov.au) * Wollongong City Libraries

About you

You are someone who takes pride in making a meaningful difference every day. You enjoy connecting with people, solving problems, and helping others learn. You bring:

• A relevant diploma or higher qualification (for example: Library & Information Service, Library Technician, Education, early childhood, youth work or community services)
• Experience in a library or customer-facing information environment, with strong foundations in library service delivery 
• Communication skills, you’re confident, clear and community-focused
• Teamwork and relationship-building skills, with a positive, reliable and collaborative approach that strengthens the culture around you 
• Attention to detail, ensuring accuracy in customer support, circulation tasks, and technology
• IT literacy, with the capacity to learn new systems and help customers navigate emerging technologies
• The ability to prioritise and work autonomously, especially during evening or weekend shifts where staff may work independently
• A genuine commitment to creating safe, inclusive environments for children, young people and community members 

You’ll thrive here if you enjoy variety, teamwork, creativity, and supporting your community.

Selection Criteria

Wollongong City Council uses a merit-based recruitment process.

To support the panel in assessing your suitability, please respond to the criterion in detail. Your responses should clearly demonstrate how you meet each requirement, using specific examples that highlight your relevant skills, experience, knowledge, and attributes.

Please ensure your answers are authentic and reflect your own experiences. Responses generated by AI or copied from generic sources are discouraged, as they do not provide the depth or relevance needed for effective assessment.

We also encourage you to reflect on how your approach and values align with Wollongong City Council’s core values: Respect, Integrity, One Team, Sustainability, and Courage.

The more detail you provide, the better equipped the panel will be to understand your capabilities and alignment with the role and our organisation.

1. Based on the listed available positions, which role are you most interested in, noting that you may be assessed for all positions listed and will be required to work across any of our seven libraries across the Wollongong Local Government Area, dependent on operational requirements:
   • Library Services Officer – Home Library Service, permanent, part-time (17 hours @ Wollongong including every Saturday)
   • Library Services Officer, permanent, part-time (18 hours @ Wollongong including every Saturday)
   • Term contract, part-time, from 13 June 2026 until 11 June 2027 - possibility of extension + perm (15 hours per week @ Warrawong)
   • Term contract, full-time, from Aug 2026 until Aug 2027 - possibility of extension + perm (35 hours per week @ Corrimal Library)
   • All
2. Outline the diploma or a higher-level qualification you hold, and how it is relevant to working in a library environment?
3. Describe your experience delivering high-quality customer service to diverse community groups in a library or relevant environment.
4. What knowledge and experience do you bring in planning and delivering library programs and events?
5. Provide an example of how you have worked collaboratively to contribute to a positive team culture.
6. Wollongong City Council is committed to being a child safe organisation. Keeping children and young people safe is everyone’s business. What is your understanding of child protection within a library services setting?

Why you’ll love working here

We’re values based, and purpose-led We care about our community and want to create an extraordinary Wollongong, guided by our values of Courage, Integrity, Respect, Sustainable and One Team.

Make a difference in your community

You’ll be part of a team that makes a positive impact through the services they provide, the infrastructure they build and the community they create. 

Be your authentic self 

Our strength is the diversity of our people. Council is an inclusive workplace where everyone is welcome, valued and belongs.

Grow capability and opportunity We’ll invest in you to develop the next generation of leaders who’ll deliver services, projects and infrastructure that can only be found in large complex organisations.

Create local and industry connections As part of a large and complex Council in a major city, you’ll establish networks with a range of Local Government Industry peers, bodies, associations and organisations.

Career growth and recognition Reward and recognition, corporate learning opportunities, study assistance, Generous leave provisions 

Five weeks of annual leave per year (pro rata) and access to long service leave after just five years. 

Health, safety, and wellbeing We prioritise a safe workplace for everyone, every day, everywhere. Our wellbeing programs support mental, physical and social wellbeing of our people to be at their best and include an Employee Assistance Program, skin and hearing checks, vaccinations, and discounted gym memberships.

A vibrant social culture

We have a thriving Social Club hosting a range of fun activities year-round from trivia to happy hour events, themed nights and more. There’s a dedicated social space with table tennis, pool table and shared break out areas.

Next steps

How to apply

Click apply and submit your up-to-date resume and answer the selection criteria questions. 

Your application will be assessed following the conclusion of the advertising period. 

We will keep you informed during the recruitment process to:

• Advise you of your progress through each stage;
• Explain assessments that you need to complete;
• Notify you of the outcome of your application by email or phone, and 
• Provide you with feedback on your request. 

For assistance in submitting your application, please contact the Talent Acquisition Team on (02) 4227 7065.

APPLY or Visit Council's Available Jobs Portal HERE

More information

• We encourage applications from everyone regardless of gender, age, ethnicity, cultural background, faith, disability or gender identity. People with disability are encouraged to reach out so they can be supported to access adjustments in recruitment processes and in the workplace, to enable them to demonstrate their skills and capabilities to meet the requirements of the job.
• Wollongong Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people in the community.
• Suitable candidates may be placed on an eligibility list for future opportunities in the team, which may include full time, part time, temporary and or casual.
• Suitable candidates are subject to employment screening which includes reference checks, Identity and Medical History Checks, and may also include a Nationally Coordinated Criminal History Check and Working with Children Check. Employment is subject to clearance of all these checks.

Library Officer, Local History

• Reference Number: S100-26-1374
• Closing Date: 18/05/2026
• Employment Type: Permanent Part Time

About us

Waverley Library, located in the vibrant heart of Bondi Junction, serves as a central hub for community engagement and learning in Waverley, NSW. This modern library offers a diverse collection of books, eBooks, magazines, and multimedia resources, catering to all age groups and interests. With facilities including a family digitization station and 3D printing, study areas, meeting rooms, and a dedicated children's section, it provides a welcoming environment for all. The library also hosts various events, workshops, and programs aimed at fostering a love for reading, creativity, and lifelong learning. Waverley Library is committed to preserving local history and promoting cultural enrichment within the community.

We are seeking a motivated, experienced and tech savvy Library Officer, Local History to join our team. This role plays a key part in developing, maintaining and enhancing our diverse library collections to meet the needs of our community

Salary, perks and well-being

• Permanent part-time
• 21 hours per week 
• Wednesday – Friday (9 AM – 5PM) 
• Hours can be adjusted for the right candidate
• Potential to increase to full time
• Salary: $79,250.97 - $91,138.62 plus 12% Super (prorate)
• Discounted gym membership through Fitness Passport
• Based in Bondi Junction within 5-minute walk of the train station
• Community focused, values driven service
• A supportive and inclusive work culture
• Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
• Employee Assistance Program

The Role

This purpose of this role is to work within the Local History team and support the Local History Team Leader, to ensure the safe keeping of the vibrant and extensive Local History collection, to assist with digitization and archival work ;  to assist community and Council with Local History enquiries. 

About You

• Diploma in Museum and Archival Studies, or Library Studies or similar, or studying towards
• Proven experience working with archival or local history collections
• Demonstrated technology skills and a high level of digital literacy
• Demonstrated excellent interpersonal skills and sound conflict resolution skills and ability to deal with difficult customers
• Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations
• Proven project, organisational and time management skills, a flexible approach to work and willingness to embrace change
• Current Working with Children Check.

How to apply?

To be considered for this role, you will need to complete the following:

1. A cover letter outlining your motivation for the role
2. A current resume detailing your relevant experience
3. Complete the online questionnaire demonstrating how you meet each of the essential criteria
4. All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

 Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager. corinna.pierce@waverley.nsw.gov.au

Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

 How to apply: Visit waverley.nsw.gov.au/council/jobs

 Applications close - 10 AM - 18 May, Monday

[ View The Job Description ]
[ Preview The Position Requirements ]

APPLY with SEEK | APPLY with COUNCIL

Library Officer, Collections

• Reference Number: S100-26-1375
• Closing Date: 18/05/2026
• Employment Type: Permanent Full Time

About us

Waverley Library, located in the vibrant heart of Bondi Junction, serves as a central hub for community engagement and learning in Waverley, NSW. This modern library offers a diverse collection of books, eBooks, magazines, and multimedia resources, catering to all age groups and interests. With facilities including a family digitisation station and 3D printing, study areas, meeting rooms, and a dedicated children's section, it provides a welcoming environment for all. The library also hosts various events, workshops, and programs aimed at fostering a love for reading, creativity, and lifelong learning. Waverley Library is committed to preserving local history and promoting cultural enrichment within the community.

We are seeking a motivated and tech-savvy Library Officer, Collections to join our team. This role plays a key part in developing, maintaining and enhancing our diverse library collections to meet the needs of our community

Salary, perks and well-being

• Permanent full-time
• 35 hours per week
• Monday to Friday (9 AM – 9PM)
• Salary: $79,250.97 - $91,138.62 plus 12% Super
• Discounted gym membership through Fitness Passport
• Based in Bondi Junction within 5-minute walk of the train station
• Community focused, values driven service
• A supportive and inclusive work culture
• Wellness that works for you! From annual skin checks and flu shots to our bi-annual health fair, we’re committed to helping you stay healthy
• Employee Assistance Program

The Role

 The primary purpose of this role is to work within the Collections team and support the Library Collections Team Leader, with the management of the Library Collections both physical and digital.

This includes performing a range of library, customer service and administrative tasks such as managing the  Inter-Library Loan service and assisting with serials, acquisitions, digital collections and Local History collection management.

About you

• Diploma or Certificate IV in Library or Information Services or equivalent
• Proven experience and knowledge in collection management
• Demonstrated technology skills and a high level of digital literacy
• Demonstrated excellent interpersonal skills and sound conflict resolution skills and ability to deal with difficult customers
• Proven experience in a customer-facing role and an enthusiastic approach to working with the community
• Excellent written and verbal communication skills and the ability to interact effectively with a wide range of individuals and organisations
• Proven project, organisational and time management skills, a flexible approach to work and willingness to embrace change
• Current Working with Children Check
• Experience working in a public library environment is desirable

How to apply?

To be considered for this role, you will need to complete the following:

1. A cover letter outlining your motivation for the role
2. A current resume detailing your relevant experience
3. Complete the online questionnaire demonstrating how you meet each of the essential criteria
4. All applications must be submitted through the Council’s website. waverley.nsw.gov.au/council/jobs

 Please note that pre-employment checks are part of the recruitment process. Depending on the volume and suitability of applications received, the vacancy may close prior to the advertised closing date. Shortlisting and interviewing may commence prior to the closing date. Early applications are therefore encouraged.

 Please refer to the position description for detailed information on the position and required skills and experience. For more information contact Corinna Pierce, Library Manager. corinna.pierce@waverley.nsw.gov.au

 Waverley Council is committed to providing equal employment opportunities to all candidates. We encourage applications from people from diverse groups, including, but not limited to, Aboriginal and Torres Strait Island people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; LGBTQIA+; and other minority groups. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to our People and Culture team at recruitment@waverley.nsw.gov.au

We fully support the aims and objectives of the NSW Officer of Children's Guardian and Child Protection legislation. We will implement necessary practices to ensure a safe and supported Council environment for children and young people. All staff, volunteers and contractor’s welcome child safe and child friendly practices

 How to apply: Visit waverley.nsw.gov.au/council/jobs

 Applications close : 10 AM - Monday, 18 May | 

Apply with COUNCIL | Apply with SEEK

[ View The Job Description ]
[ Preview The Position Requirements ]
 

Customer Experience Officers (3 Roles)

• Location: Various Libraries, City Of Casey, VIC, 3805, Australia
• Employee Type: Part Time Permanent
• $65,118 - $71,944 p.a (pro-rata)
• Applications close 1 May 2026 (COB)

Description

Connected Libraries has a number of permanent part-time Band 3 Customer Experience Officer positions available.  These are fantastic front-line opportunities to either grow your current Customer Experience experience within the Library Sector, or utilise your highly personable and community focused customer experience skills within a fast paced and dynamic library service. If you’re passionate about libraries, thrive in a fast-paced environment, and believe in the power of libraries to transform lives, this opportunity is for you!

About us 

Connected Libraries are in the City of Casey which is one of Victoria’s largest, fastest growing and most diverse municipalities. We operate five Libraries, a Library Lounge located in Cranbourne West and Clyde Township, plus four sets of 24/7 library lockers. We deliver services for the more than 400,000 residents who call Casey home. 

Requirements

About the Role 

As a Customer Experience Officer, you will play a hands-on role in delivering outstanding front-line service to our community across multiple libraries within the City of Casey. You will be central to ensuring our customers feel supported and valued, helping meet their needs while contributing to the smooth and efficient running of our library services.

Key responsibilities include:

• Delivering innovative, consistent and customer-focused library services
• Developing and maintaining strong partnerships with internal teams and external community organisations
• Contributing to a positive, collaborative and adaptable team environment across all sites

Key Selection Criteria

•  Ability to effectively and efficiently provide friendly customer service
• Good interpersonal and communication skills with the ability to communicate with all ages across all levels of community
• Information technology and problem-solving skills in a range of information technology and software tools 
• Demonstrated understanding of the role of public libraries in communities and a community focused approach to service delivery
• Demonstrate ability to work independently and as part of a team to meet organisational strategic outcomes 
• Year 12 completion or equivalent
• Public Library experience desirable
• Working with Children Check
• Driver’s licence

For a full copy of the position description - CLICK HERE

Read more detail and APPLY HERE