Library Assistant

Coffs Harbour, Australia | Reference: 6882734

• Permanent Full-Time role, Multiple Casual positions, and a Talent Pool for future opportunities.
• Bring your passion for people and libraries
• Connect, create and inspire - Join our library team today!

About the role

We are seeking friendly, motivated Library Assistants to help deliver outstanding library services across Coffs Harbour's vibrant library network, including Harry Bailey Memorial Library, Toormina, and Woolgoolga, as well as supporting cultural activities at Yarrila Place This varied role involves managing library circulation tasks, helping customers with enquiries and technology, planning and delivering engaging programs and events, and supporting welcoming, inclusive, and accessible spaces for everyone in the community

About you

We're looking for people who:

• Deliver friendly, professional customer service with a positive and approachable attitude
• Communicate clearly and work effectively as part of a team
• Have strong technical skills and enjoy helping others use technology
• Are flexible and willing to work across multiple library locations on a 7-day roster
• Show initiative and are keen to support library programs, events, and outreach
• Ideally have experience in libraries, cultural facilities, or community-focused environments

What's on offer?

• 1 x Permanent Full-Time Position
  • 35 hours per week
  • Competitive salary of around $66,494.97 (dependent on skills and experience)
  • 12% superannuation
  • Numerous benefits as outlined here!
• Multiple Casual Positions
  • $36.54 per hour + 25% casual loading + 12% Superannuation
• Opportunity to be considered for future permanent full-time, part-time, casual roles

About us

The City of Coffs Harbour strives to ensure the community and visitors can enjoy and grow the City's opportunities. We empower our people to innovate and work collaboratively with accountability and respect at the core of our approach.

This is an excellent opportunity to be a part of a dynamic organisation and a thriving community in one of NSW's most beautiful regions. Check out the benefits of living on the Coffs Coast.

Hear from our General Manager, Murray "Muz" Wood, on why a career at the City may be right for you!

Want to chat?

Please reach out to Donna Lloyd,Coordinator Library Visitor Experience via email at donna.lloyd@chcc.nsw.gov.au or on 0429 455 985 to discuss the role in more detail.

If you have any queries around or require specific assistance or adjustments with any aspect of the application/recruitment process, please reach out to our Talent Acquisition Team via email at recruitment@chcc.nsw.gov.au

Want to apply?

To download the PD, and to apply for this job go to: https://coffsharbour.recruitmenthub.com.au/Positions-Vacant & enter ref code: 6882734.

Applications are to be submitted by 9pm (AEST, NSW) on 26 April 2026. Late applications will not be accepted.

The City of Coffs Harbour is dedicated to fostering an inclusive and respectful workplace based on the principles of employment equity and diversity. We actively encourage applications from individuals from diverse backgrounds, regardless of race, religion, nationality, gender, sexual orientation, age, veteran or disability status.

Applications Close: 26 April 2026

Apply Now | Download PD

Mobile Library Driver/Operator

Raymond Terrace, NSW, Australia

Apply Now on Council's Career Site

The opportunity 

Are you interested in a versatile role that challenges you? 
Do you want an interesting and unique role within the Council’s Library Team?

This is an exciting opportunity to join our passionate and dedicated Mobile Library Team!

Port Stephens Libraries are seeking dedicated and passionate individuals with a commitment to providing a quality Mobile Library service including driving and operating the Mobile Library vehicle (Noting this role requires a Heavy Combination (HC) licence), and using excellent customer service, communication and technology skills to deliver a high-level service to our community. 

This role isn’t your regular Library Services role! It will see you safely and effectively driving our Mobile Library Truck (semi-articulated vehicle) to sites across Port Stephens, while also delivering library services and programs at 12 different locations on a fortnightly timetable.

While safe operation of the truck is a must, you will also need customer service experience and computer literacy skills, as you will be assisting members of the community on a regular basis. 

Come take a peek behind the scenes, your new desk (on wheels) it could look like this – Click here!

The team have room for two! The opportunities are:

1. There is one permanent opportunity – working full-time 35 hours / week + access to a flexible working arrangement. This role is on a roster basis, with shifts starting between 8am and 9am, and finishing between 5pm and 7pm on weekdays, and 8.30am to 12.30pm on alternate Saturdays.
   
   Base Salary Range: $67,627 - $74,612 pa based on 35 hours / week + 12% superannuation + $2,464 retention allowance
   
   You will be working from PSC Library, Raymond Terrace
    
2. There is one casual opportunity – providing leave cover for our two full-time driver/operators.
   
   Base Salary Range: $46.44 - $51.24 per hour + 12% superannuation 
   
   You will be working from PSC Library, Raymond Terrace
   The key responsibilities for this role are listed within the position description here – view the position description.
   
   We’re all about putting the right people, in the right role! Here’s what we’re looking for:

• Demonstrated safe and effective operation of a prime mover and trailer, with a current Heavy Combination (HC) licence
• A current Working with Children Check (WWCC)
• Demonstrated experience in a library or other customer experience environment
• Proficient IT skills

This is life at PSC!

• Work/Life balance with generous leave entitlements, flexible work options and leave in lieu 
• Long service leave when you’ve been with us for just over 5 years
• Health & Wellbeing leave to recharge when you need it 
• Industry leading Paid Parental Leave accessible for all employees – regardless of how you became a parent, we offer 14 weeks that can be taken within 2 years from the birth, adoption, or long-term foster care of your child.
• PSCare Day available to all employees to take in addition to your regular leave entitlements
• Confidential support (including mental health) through our employee assistance program
• Award winning health and wellbeing program PSCare, Workers Health Initiative with access to a broad range of gyms in the area, and discounted health insurance
• Free parking on site and a convenient local shopping centre
• Coffee and food to keep you sustained at our on-site café
• And lots more…

Enough about us, we want to hear about you! So tell us about…

• Why you want this role and how it aligns with your career goals?
• How long you have held your HC licence and what HC driving experience you have?
• What opportunity are you applying for (Permanent or Casual)?

Ready to Apply? Here’s what you need to know

• Applications Close: Midnight, Sunday, 26 April 2026
• Contact: James Norcross, Mobile Library Team Leader on 0401 675 470
• For information on our recruitment process, and what we look for in an application, please visit our Careers page on our website for ‘How to Apply’
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description and our organisation Values
• We’re a 2026 Circle Back Initiative Employer – we commit to respond to every applicant
• We’ve partnered with the Veterans Employment Program to support veterans finding suitable, sustainable and meaningful employment
• Port Stephens Council adheres to the principles of a child safe organisation and supports children and young people having safe and welcoming experience in our community, accessing our facilities and in our care
• We acknowledge the Worimi as the original Custodians and inhabitants of Port Stephens. May we walk the road to tomorrow with mutual respect and admiration as we care for the beautiful land and waterways together

Apply Now on Council's Career Site

Technology Support Officer

Located at: Lilydale Library

• Classification: Band 4 Level A-D $73,281 – $79,619 pro rata (dependent on skills and experience)
• Permanent, Part time – 20.25 hours average per week including 1 in 3 rostered Saturdays (Lilydale)
• 12% Superannuation

Roster:

• Wednesday 9am – 1pm 4 hours
• Thursday 9am – 5.30pm 7.75 hours
• Friday 9am – 5.30pm 7.75 hours
• Saturday (1 in 3) Lilydale 9:45am – 12noon 2.25 hours + 1 hour OT

Are you passionate about helping people build confidence in technology? Join the Tech Support team and play a key role in empowering our community to thrive in an increasingly digital world. 

As a Tech Support Officer, you will: 

• Deliver engaging educational programs to improve patrons’ knowledge of digital library resources and technology use. 
• Support and train staff to confidently use technology and promote digital services to the community. 
• Work closely with the Technology and Digital Services Lead to implement strategies that achieve our digital literacy goals. 
• Provide exceptional customer service and ensure compliance with relevant standards, including Equal Employment Opportunity, Victorian Child Safe Standards, and OH&S.

This is an exciting opportunity to combine technical know-how with community engagement, making a real difference in people’s lives. 

We’re seeking someone who is:

• Tech-savvy and passionate about helping others learn. 
• Skilled in delivering training or educational programs. 
• A strong communicator with excellent problem-solving skills. 
• Organised, adaptable, and able to manage multiple priorities. 
• Committed to Your Library’s values of equity, inclusion, and innovation.

A current Working with Children Check and Driver’s Licence are required (or willingness to obtain).

For the Technology Support Officer role your application must include: 

• A cover letter addressing the Key Selection Criteria
• A current resume 

Ready to apply?

• View more information about our recruitment process below.

Your Library reserves its right to exclude from interview applicants if they do not satisfactorily meet the Key Selection Criteria. Late applications will not be accepted. 

Applications will only be accepted via jobs@yourlibrary.vic.gov.au. Hard copy applications will not be considered. 

Applications close 11:59pm Sunday 26 April, 2026

Further enquiries: 

To find out more about the job before you apply, you can contact:

Chantell Harriss, Regional Manager on (03) 9800 6414 or Robin Barden, Lilydale Library Manager on (03) 9800 6427.

We look forward to receiving your application.

Position Description

Customer Service Officer

Located at: Croydon Library

• Classification: Band 3 Level A-D $65,688 – $72,370 (Dependent on skills and experience)
• Permanent, Part time – 16 hours average per week including 1 in 3 rostered Saturdays (Bayswater)
• 12% Superannuation

Roster:

• Wednesday 12pm – 8pm 7.25 hours
• Friday 8.45am – 5.30pm 8 hours
• Saturday (1 in 3) Bayswater 9:45am – 12noon 2.25 hours + 1 hour OT

We’re seeking someone who is: 

• Passionate about helping people and creating positive experiences. 
• Skilled in customer service with strong communication and problem-solving abilities. 
• Comfortable using technology and supporting others to do the same. 
• Organised, adaptable, and able to manage multiple tasks. 
• Committed to Your Library’s values of equity, inclusion, and innovation. 

Key Selection Criteria

• Demonstrated understanding of customer service excellence in a busy public-facing
  environment.
• Strong inter-personal skills, including the ability to respond promptly and courteously to
  customers who are accessing a diverse range of services.
• Ability to work in a fast-moving digital environment, and assist members of the public to
  utilise Library technology.
• Sound written and verbal communication skills and the ability to engage effectively with
  people of all ages and from diverse backgrounds.

A current Working with Children Check and Driver’s Licence are required (or willingness to obtain).

For the Customer Service Officer role your application must include:

• A cover letter addressing the Key Selection Criteria
• A current resume

Ready to apply?

• View more information about our recruitment process below.

Your Library reserves its right to exclude from interview applicants if they do not satisfactorily meet the Key Selection Criteria. Late applications will not be accepted. 

Applications will only be accepted via jobs@yourlibrary.vic.gov.au. Hard copy applications will not be considered. 

Applications close 11:59pm Sunday 26 April, 2026

Further enquiries: 

To find out more about the job before you apply, you can contact:

Chantell Harriss, Regional Manager on (03) 9800 6414 or Janet Laws, Croydon Library Manager on (03) 9800 6444.

We look forward to receiving your application.

Position Description

Children’s Services Officer

Located at: Croydon Library

• Classification: Band 4  Level A-D $73,281 – $79,619 (Dependent on skills and experience) 
  Conditions: Permanent, Part time  – 23.5 hours average per week including 1 in 3 rostered Saturdays (Knox)
• 12% Superannuation

Roster:

• Tuesday 8.45am – 5.15pm 7.75 hours
• Wednesday 8.45am – 5.15pm 7.75 hours
• Thursday 12pm – 8pm 7.25 hours
• Saturday (1 in 3) Knox 9:45am – 12noon + OT 2.25 hours

We’re seeking someone who is enthusiastic, flexible, and love working with children.

As a Children’s Services Officer, you will play a key role in delivering engaging programs and services that inspire a love of reading and learning in children and their families. You’ll be part of a supportive team that values creativity, inclusion, and innovation. 

In this role, you will:

• Deliver vibrant and interactive storytime sessions featuring reading, rhyme, music, and movement.
• Plan and support outreach events, festivals, and STEAM-based programs that spark curiosity and creativity.
• Curate and promote children’s collections that reflect the diversity and interests of our communities.
• Build strong partnerships with families, schools, and local organisations to support early literacy.
• Provide exceptional customer service in a welcoming, self-service library environment.
• Act as Officer-in-Charge when required, ensuring smooth branch operations and a safe space for all.

This is a fantastic opportunity to make a real impact by creating engaging programs and services that inspire a love of reading and learning in children and their families.

We’re seeking someone who is:

• Passionate about early literacy and inspiring children to learn.
• Skilled in program delivery and comfortable engaging with groups of all ages.
• Creative, organised, and able to manage multiple priorities.
• Confident using technology and supporting others to do the same.
• Committed to Your Library’s values of equity, inclusion, and innovation.

A current Working with Children Check is required (or willingness to obtain).

For the Children Services Officer role your application must include: 

• A cover letter addressing the Key Selection Criteria
• A current resume
• video of you reading a children’s picture book aloud, as if you are reading to a group of children and parents/caregivers at a story time. 

Ready to apply?

• View more information about our recruitment process below.

For the Children Services Officer role your application must include:

A cover letter that:

• Outlines your relevant skills,
• Explains how you will contribute to the role,
• And what you hope to gain from the experience.
• A statement that addresses the Key Selection Criteria
• A current resume
• Video of you reading a children’s picture book aloud, as if you are reading to a group of children and parents/caregivers at a Storytime

Your Library reserves its right to exclude from interview applicants if they do not satisfactorily meet the Key Selection Criteria. Late applications will not be accepted. 

Applications will only be accepted via jobs@yourlibrary.vic.gov.au. Hard copy applications will not be considered. 

Applications close 11:59pm Sunday 26 April, 2026

Further enquiries: 

Questions about this role can be directed to Regional Manager Chantell Harriss on (03) 9800 6414 or Manager Children’s Services Emma Wallis on (03) 9800 6428

We look forward to receiving your application.

Position Description

Children & Youth Team Leader

• Location: Cranbourne Library, Cranbourne, VIC, 3977, Australia
• Employee Type: Part Time Perm
• Manage Others: Yes
• Remuneration: $81,309 - $94,557 p.a (pro-rata)

Description

We are seeking a passionate and experienced Children and Youth Team Leader to deliver engaging, inclusive and high-quality library services for children, young people and families in Cranbourne Library.  This role is ideal for someone with a strong commitment to Children and Youth Librarianship, an understanding of culturally and linguistically diverse communities, and experience developing dynamic collections and programs.

As a leader, you will demonstrate the ability to lead, inspire and motivate staff, fostering a collaborative and supportive team environment.

This part-time, permanent role presents a fantastic opportunity to further develop your love of children & youth, leadership capabilities and library expertise within a dynamic library service. Based at our Cranbourne Library, your role will not only encompass the world of children & youth but also you will be responsible for contributing to innovative services that make a real impact in the community. If you’re passionate about libraries, thrive in a fast-paced environment, and believe in the power of libraries to transform lives, this opportunity is for you! 

About us 

Connected Libraries are in the City of Casey which is one of Victoria’s largest, fastest growing and most diverse municipalities. We operate five Libraries, a Library Lounge located in Cranbourne West and three sets of 24/7 library lockers. We have an additional Library Lounge service opening in Clyde Township early 2026.  We deliver services for the more than 400,000 residents who call Casey home. 

Requirements

About the Role 

As Children & Youth Team Leader you will play a key role in developing and delivering our new library plan objectives, related to children and youth services.  

Your leadership will inspire and motivate your team at Cranbourne Library to develop and deliver programs focused on literacy, STEAM, learning and creativity - for toddlers through to young people. 

In addition to specialising in children and youth, you will also provide an exceptional customer experience on the library floor, supporting our community's diverse needs. 

You will actively promote and deliver children and youth services to the community outside the walls of the library, whilst building strong relationships with key stakeholders including Cranbourne Youth Centre, Community Centres, and local Kindergartens and Schools. 

In conjunction with Children, Youth and Outreach Manager ensure children’s and youth collection meets the needs of the local community, is relevant and in good condition.

You will act as a support to the Cranbourne Library Manager and to the Cranbourne Library team.

Key Selection Criteria

• Library qualifications conferring eligibility for professional membership of the Australian Library and Information Association
• OR
• Lesser formal qualifications with relevant work skills and experience commensurate with the requirements of the work required
• High level customer service skills
• Well-developed interpersonal and communication skills with the ability to communicate with all ages, across all levels of the community
• Ability to work independently and as part of a team to meet organisational strategic outcomes
• Knowledge of collection management processes
• Proven experience investigating and developing effective and efficient Children and Youth programs within either the library sector or teaching.
• Proven leadership experience
• Demonstrated ability to lead, inspire and motivate staff within a team environment
• Time management, organisational and planning ability
• Relevant experience in a public library environment is desirable
• Demonstrated experience in delivering programs to 0 to 18 years
• Knowledge of children’s literature, language and literacy development
• Driver’s licence essential
• Working with Children Check

For a full copy of the position description - CLICK HERE

For a job preview and to apply click HERE
 

Library Officer

Closing date: 17/04/2026 4:00 PM W. Australia Standard Time

Location: Harvey, Australind and Yarloop Libraries

Compensation: Annual Salary AUD $67,573.00 - $79,383.00

Employment type: Part-Time

Keen to get your foot in the door with Local Government? Then this opportunity with one of the fastest growing shires in Western Australia is for you!

Do you have?

• A passion for library services
• A keen interest in delivering community programs in a library
• Excellent customer service

We invite you to submit your application for the part-time position of Library Officer. This position will be based between the Harvey, Yarloop and Australind Libraries. Library opening days are Monday to Saturday.

This position is responsible for delivering a high quality, customer-focused library service that is courteous, efficient and effective.

Benefits and conditions

Conditions of employment are in accordance with the Local Government Officers’ (WA) Award 2021 with a salary payable between Level 2 ($67,573) and Level 3 ($79,383) inclusive of 10% library loading per annum depending on qualifications and experience.

• Superannuation of 12 per cent occupational superannuation from date of commencement, with an opportunity that the Shire will match an employee’s voluntary contribution to their nominated plan provided that employee contributes an amount of at least 5 per cent or 6 per cent of their own salary.
• Part-time position – 67.5 hours per fortnight.
• A probationary period of three months is applicable to this position.
• Free membership to the Leschenault Leisure Centre, the Harvey Recreation and Cultural Centre and the Dr Peter Topham Memorial Swimming Pool.
• A medical examination and current police clearance will be required prior to appointment, costs to be reimbursed by the Shire.

How to Apply

Applicants are requested to apply online.

Please submit an online application using the Apply Now link below. As part of your online application, you will be prompted to complete relevant personal information and application questions and attach your Cover Letter and Resume.

Your Cover Letter will address why you are the right person for the position, how your skills, experience and qualifications are relevant and your motivation for applying for this role. This information is used to determine which applicant is best able to perform the duties of the position.

Supporting documents should be saved in PDF or Word (.doc) format (applications in other formats that cannot be opened will not be assessed).

Specific queries related to the position should be referred to the Manager Libraries, Laine Brown on (08) 9797 4590.

Applications close at 4pm on Friday, 17 April 2026. 

The Shire of Harvey reserves the right to proceed with any part of the recruitment process prior to the closing of applications.

APPLY NOW

The Shire of Harvey has an ongoing aspiration to become the most accessible and inclusive local government in regional WA.

As an Equal Opportunity Employer, the Shire encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, people of all sexual orientations and gender identity, and people from culturally diverse backgrounds to apply.

Community and Programs Coordinator 

The role leads the Community and Programs Team and is responsible for the management and delivery of services and programs to the community, as well as marketing and promotional activities. 

• Enjoy access to professional development 
• Enjoy working in a team environment 
• Work with an organisation that values a positive workplace culture 

Position Type 

Permanent full time 

Salary 

$93 342 to $104 459 per annum (based on 70 hours per fortnight), plus superannuation, and a 9 day fortnight. Appointed salary in this range will be based on skills, qualifications and experience. 

About us 

At Hornsby Shire Council, we offer more than just a job. We are a community where everyone plays a vital role in creating a positive culture while delivering meaningful work with a real impact. We are inclusive and flexible and champion your professional growth. Join us in building our Shire for the future and be part of a team that values your individuality and empowers you to contribute to something greater. Check out our employee value proposition and what it is like to work at Hornsby Shire Council.  

About the role 

The Community and Programs Coordinator is responsible for managing the Community and Programs Team, overseeing the delivery of services and programs, ensuring high-quality customer service and facilities maintenance, and leading marketing and promotional activities. The role relies heavily on teamwork and requires that work be prioritised according to customer need. 

Position requirements 

• Degree or post graduate qualification in Library and Information Science or equivalent, accepted by the Australian Library and Information Association for professional membership  
• Current Driver’s Licence 
• Working with Children’s Check  

About you 

You are an enthusiastic, innovative and customer focused professional with demonstrated experience in planning, promoting and delivering community-focused library programs, who is able to lead and motivate a team while also working independently with strong accuracy, attention to detail and the ability to meet agreed deadlines.  

Benefits of working with us 

We offer more than just a job, we understand the importance of a work-life balance and are proud to offer a range of benefits: 

• Flexible working opportunities, such as 9-day fortnight for full time permanent and temporary fixed term employees, hybrid work arrangements, part time and job share work opportunities 
• Generous leave provisions, including:

1.  Long Service Leave after 5 years (transferable between Councils)  
2. Parental Leave (up to 24 weeks) 
3.  Health & Wellbeing Leave 

• Employee Health and Wellbeing Program, as well as Fitness Passport and annual flu vaccinations 
• Employee Assistance Program 
• Professional Development Opportunities   
• Employee recognition scheme 
• Motor vehicle novated leasing and salary sacrifice opportunities 
• Social Club 
• Long Service Awards 

For more information  

For further information please contact Rhonda Menzies-Jackson, Library Programs and Engagement Manager, on 02 9847 6568 or visit our website 

APPLY

Library Officer (Multiple roles)

Geelong, Victoria

Join Geelong Regional Library Corporation as a Library Officer (Multiple Roles)

Band 3, $66,533 - $70,765, plus 12% superannuation.

We have three Library Officer roles available.

• One permanent part-time role at Apollo Bay and Colac – (0.4 FTE working 28 hours per fortnight).
• Two permanent roles at Geelong Library, one is full-time – (140 working ours over a four-week period) and the other one is part-time (0.6 FTE working 84 hours over a four-week period).

Are you passionate about building community connections and creating a vibrant and welcoming library that inspires learning, creativity and growth? 

If you're all about putting customers first and making a difference, we want YOU to be part of our team!

About the role:

As a Library Officer, you'll contribute to delivering excellent library services, connecting with the community, and helping us create a welcoming, engaging, and inspiring library experience for everyone.

 Key activities that you'll be doing:

• Deliver exceptional customer service to a diverse community, ensuring every visitor feels valued.
• Deliver fun and interactive programs like Early Literacy Programs, Book Chats, and more.
• Help keep the library engaging, organised and welcoming by supporting collection maintenance, shelving materials, and creating eye-catching displays.
• Be a key contributor by providing suggestions to inform the development of library policies, initiatives, and procedures, with a focus on continually improving the user experience.
• Share your love for books by recommending fantastic reads and helping others explore our library’s collection.
• Collaborate with a passionate team to ensure the library runs smoothly and fosters a positive, welcoming atmosphere.

The ideal candidate has:

• Strong communication and customer service skills
• A collaborative spirit and a commitment to community engagement
• A love for working with people of all ages
• A growth mindset, and willingness to adapt to change
• A solutions-focused attitude and the drive to overcome challenges

Review the availability requirements for each role by clicking here to view the work patterns. 

Please note that work patterns change from time to time based on operational needs.

To access the Position Description, click here.

How to apply:  Submit your resume and cover letter. Please ensure your cover letter is no longer than two pages and addresses the selection criteria.

Important details:

• Only candidates who have working rights to work in Australia will be considered.
• The successful candidate must provide prior to commencement:
  • An Employee Victorian Working with Children Check and national police check, no older than six months
  • Evidence of mandatory qualifications

Applicants for this role may also be considered for other vacant roles.

Have you got questions?

For the role at Apollo Bay and Colac please contact Natalie Bignell at natalie.bignell@grlc.vic.gov.au

For the roles at Geelong Library please contact Laura Farrington at laura.farrington@grlc.vic.gov.au

Applications close Thursday 16 April 2026 at 4:00pm | APPLY for this job

If you’re excited to be part of a team dedicated to enriching lives through knowledge, connection, and community, we’d love to hear from you! Apply now and be part of our journey at Geelong Regional Library Corporation.

If you require additional support to make an application, or would like to obtain more information, or seek an adjustment to the recruitment process based on your specific needs, please contact the People & Culture Team on (03) 4201 0509. We will endeavour to accommodate any reasonable request.

Geelong Regional Library Corporation is proud to be a workplace that champions diversity. Our commitment is for our people to be safe, included and supported so that they can be at their best. As an equal opportunity employer, we encourage applications from First Nations peoples and people with diverse gender identities and expression, ethnicity, cultural background, sexual orientation, ability and age. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for and represent our community.
 

Library Reference And Information Officer 

Employment type: Part time, Permanent 

Hours per fortnight: 42 

The work pattern is fixed: 

• Tuesday 9-5 with one hour break 
• Wednesday 1-8 with one hour break 
• Thursday 9-5 with one hour break 
• Fortnightly Saturday 10-12 

Remuneration: Band 4L salary from $ 78,402.48per annum (pro-rata) plus superannuation 

Location: Hoppers Crossing based but may occasionally be required to work across branches 

About the role 

As a member of the Library Operations team, this position is responsible for delivering high-quality customer service and providing reference and information support to library patrons across Wyndham City Libraries. Reporting to the Library Coordinator, you will perform a range of frontline library services including responding to reference enquiries, supporting patrons with technology, and contributing to the day-to-day operations of the library. This role plays a key part in ensuring a welcoming, inclusive, and well-functioning library environment for the community. 

This role sits within the Libraries and Community Learning Department in the City Life Directorate. The unit is responsible for delivering accessible, community-focused library services that support lifelong learning, digital inclusion, and community connection. 

Working as part of a collaborative and supportive team, you will contribute to achieving the Wyndham City Libraries Business Plan outcomes. When rostered as the senior staff member on duty, you may take responsibility for front desk operations and provide guidance to other staff. 

Utilising your strong customer service, communication, and IT troubleshooting skills will be pivotal to your success, as you assist a diverse range of community members with their information and technology needs. 

This role offers flexibility, with rostered shifts across library locations and the ability to accommodate part-time or job share arrangements where operationally feasible. 

Weekend work is required as part of the roster, and travel between library branches within the municipality is expected. 

What your day will look like 

• Providing reference and information services to library patrons 
• Assisting customers with technology, including basic troubleshooting and digital support 
• Delivering excellent front desk service, including circulation and enquiries 
• Supporting daily library operations such as shelving, returns, and maintaining presentation standards 
• Promoting library collections, programs, and services to the community 

What you will bring 

• Diploma of Library and Information Services (or equivalent) or substantial relevant experience 
• Strong customer service and communication skills, with the ability to engage with diverse communities 
• Experience in providing IT support and assisting users with digital technologies 
• Ability to work both independently and collaboratively within a team environment 
• Current Working with Children Check 

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check. 

Why join Wyndham 

We are one of Australia’s fastest growing and most diverse cities. 

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared. 

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong. 

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce. 

How to apply 

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link. 

Applications close at 11:59PM on Sunday, 19 April 2026 | APPLY

If you have further role-specific questions, please contact Lisa Hogarth, Library Coordinator, on (03) 8754 4944 

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860. 

Current Wyndham employees who accept a permanent or temporary role of 12 months or more must relinquish any existing casual position with Council, regardless of whether the new role is full-time or part-time. Additionally, employees cannot be absent from their substantive position for more than 24 months. If this occurs, they may be required to relinquish or return to their substantive role.  

Child Safe Organisation 

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this. 

Diversity and Inclusion 

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality. 

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.