Programs & Engagement Officer - RTRL

Job No: LCC1453 | Location: Goonellabah, NSW | Closing 4:00PM 17 May 2024

Our aspiration is driven by an unwavering commitment to improving the quality of services we provide to our diverse and spirited community. Since the 2022 flood events, Council has continued to showcase our collective strength in partnership with the community, to lead the recovery efforts. Our journey has taken us far, and today, Lismore is starting to thrive again. It’s time for people who live, work and play in the region to enjoy and celebrate all the things we love about Lismore, to Back Lismore.

We #backlismore careers and embrace those who bring fresh perspectives and unique talents, making our journey toward greater success all the more vibrant and rewarding.

We have an exciting opportunity for a Programs & Engagement Officer to join our Richmond Tweed Regional Library (RTRL) team. This is a permanent full time role working 35 hours per week and you will be primarily working from our RTRL Support Services in Goonellabah however, from time to time you may be required to work at different locations during your employment. 

The Programs and Engagement Officer will work as part of the Community Engagement Team, supporting the Management Team in delivering dynamic library services tailored to the community. This involves researching, preparing, and facilitating programs and activities that align with community needs and organisational priorities. Additionally, the officer assists branch staff to ensure efficient and effective library services. They will report to the Communications and Engagement Support Librarian and collaborate with other RTRL staff members.

What we can offer you 

• Salary starts from $1,266 per week plus superannuation                    

• Flexible work options working within operational requirements. 

• Health & Wellbeing and Employee Assistance Programs. 

• Training and development opportunities to build and maintain capabilities

What we trust you to deliver 

• Possess a sound understanding of public library trends and challenges. Be proficient in IT, including Microsoft applications and library management systems, to enhance program delivery and service efficiency.

• Provide quality customer service, continuous improvement and collaborative teamwork.

• Support and foster collaborative community partnerships to develop and encourage engagement with library services and programs. 

• Utilise strong written communication skills to develop and deliver library programs and services tailored to community needs.

What you'll need to be successful

• Library Technician Certificate (Diploma of Library and Information Science) or equivalent

• Experience in information and customer service in a public library.

• Experience in developing and delivering programs and services to meet community needs.

• NSW Working with Children Check

• Current Class C Driver’s Licence

Please review the position description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Applications close on Friday 17 May at 4pm | Apply with Council | Apply with SEEK

Additional details

If you want to know more about this opportunity, please contact Suzy Arthur-Smith, Communications & Engagement Support Librarian, on 02 66255100.

Prior to employment, a series of pre-employment evaluations may include but not limited to; health assessments, validation of qualifications and licences, criminal history verification, psychometric assessments and reference checks.

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working With Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

Lismore City Council is a proud employer of a diverse workforce, welcoming applications from individuals of all backgrounds, including those with disabilities. We are dedicated to creating a diverse, flexible, and accessible workplace that mirrors the community we serve. We are also welcome discussions about how our roles can be undertaken flexibly. Adjustments can be made throughout the application and selection process to support applicants with a disability. If you would like to discuss adjustments, please contact People and Culture team on 02 6625 0500 or email people@lismore.nsw.gov.au 

Hampton Park and CALD Manager – Backfill

Part-time Fixed Term Backfill Contract role – July 2024 until June 2025
$51.6295 – $56.2153 per hour  

Part-time 14 hours per week
Wednesday 12pm – 8pm
Friday 8.45am – 4.45pm
One Saturday shift in 4-week period and one Sunday shift in an 8-week period

About the business and the role

Connected Libraries (CL) is a large Not for Profit public library service in South East Melbourne providing services to community in the City of Casey.
We are funded by Casey Council and the State Government. We support a rapidly growing and diverse community of more than 392,000 people. 

Our library branches are located at Cranbourne, Doveton, Endeavour Hills, Hampton Park, and Bunjil Place Narre Warren. Our newest addition is our library lounge located at Cranbourne West Community Hub.

We are seeking a part-time Hampton Park and CALD Manager (Band 6, 14 hours per week, July 2024 to June 2025) to job share the management of our Hampton Park Library whilst overseeing our programs and services for the CALD community.

Key Selection Criteria

• Degree or Post Graduate Diploma in Librarianship/Information and Knowledge Management (or relevant discipline) with eligibility for membership of the Australian Library and Information Association
• Experience in management commensurate with the position
• Knowledge of the Victorian Local Authorities Award 2015, Enterprise Bargaining, Fair Work Act 2009 & OHS legislation, Child Safety Standards
• Commitment to continuous improvement and innovation
• Demonstrated ability to lead and motivate team members and communicate in a collaborative and cooperative manner
• Passion to work in a fast-paced environment with diverse communities
• Ability to work independently and as part of a team to meet organisational strategic outcomes
• Knowledge of collection management processes
• Ability to manage capacity of branch to deliver an engaging range of programs and services to meet community expectations
• Proven budgeting skills to meet objectives within budgetary allocations and timeframes
• Experience and understanding of programs and services for CALD community
• Demonstrated knowledge of local communities, their needs and future planning
• Demonstrated ability to build positive relationships and collaborative partnerships
• Working with Children Check
• Driver’s licence essential

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

Connected Libraries has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

Please email your application directly to employment@connectedlibraries.org.au.
Please provide your resume, cover letter and address the key selection criteria in your application.

Closing Date is Monday 27th May 2024 at 5pm.

A copy of the position description and selection criteria is available here.

For further information or to discuss the position please contact Janine Galvin on 0409 230 264.

Doveton and CALD Team Leader – Backfill

Part-time Fixed Term Backfill Contract role – July 2024 –June 2025
$42.2854 – $49.1747 per hour  

Part-time 14 hours per week
Tuesday 10am – 6pm
Wednesday 12pm – 8pm
One Saturday shift in 4-week period and one Sunday shift in an 8-week period

About the business and the role

Connected Libraries (CL) is a large Not for Profit public library service in South East Melbourne providing services to community in the City of Casey.

We are funded by Casey Council and the State Government. We support a rapidly growing and diverse community of more than 392,000 people. 

Our libraries are located at Cranbourne, Doveton, Endeavour Hills, Hampton Park, and Bunjil Place Narre Warren. Our newest addition is our library lounge located at Cranbourne West Community Hub.

We are seeking a part-time Doveton and CALD Team Leader (Band 5, 14 hours per week, July 2024 to June 2025) to job share the management of our Doveton Library whilst coordinating our programs and services for the CALD community.

Key Selection Criteria

• Library qualifications conferring eligibility for professional membership of the Australian Library & Information Association
  OR
• Lesser formal qualifications with relevant work skills and experience commensurate with the requirements of the work required
• High level customer service skills
• Proven supervisory and management skills within busy team environments
• Well-developed interpersonal and communication skills with the ability to communicate with all ages, across all levels of the community
• Ability to work independently and as part of a team to meet organisational strategic outcomes
• Knowledge of collection management processes
• Excellent information technology and problem-solving skills with a range of information technology and software tools
• Ability to manage capacity of branch to deliver an engaging range of programs and services to meet community expectations
• Demonstrated ability to lead and motivate staff within a team environment
• Experience and understanding of programs and services for CALD community
• Time management, organisational and planning ability
• Driver’s licence essential
• Working with Children Check

We encourage people with a disability, lived experience of disability, Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

Connected Libraries has zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

Please email your application directly to employment@connectedlibraries.org.au. Please provide your resume, cover letter and address the key selection criteria in your application.

Closing Date is Monday 27th May 2024 at 5pm.

A copy of the position description and selection criteria is available here.

For further information or to discuss the position please contact Janine Galvin on 0409 230 264.

Young Persons Librarian

Lane Cove, Australia | Reference: 6592661

• Dynamic role
• 35 hrs per week
• Great team and benefits

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Librarian to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

About the Role

You will be responsible for the provision of children's and young adult collections, programs and services.

About You

The successful candidate will have:

• Bachelor Degree or Graduate Diploma in Librarianship/Information Science or equivalent qualification, providing eligibility for Associate membership of ALIA.
• Demonstrated sound knowledge of children's and youth literature.
• Proven ability to develop, deliver and promote Library programs.
• Demonstrated extensive storytelling and display skills.
• Demonstrated ability to effectively supervise and develop staff.
• A current ‘Paid Worker - Working With Children Check' Clearance (NSW).

What we Offer

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

• Varied lifestyle benefits programs including:
  • flexible work practices aimed at achieving work/life balance
  • an employee wellness program and discounted gym memberships
• Annual performance bonuses and salary review
• Extensive career development and training opportunities
• The convenience of being close to shops, cafes, an aquatic centre and a gym.

We are dedicated to the safety, empowerment and participation of all children and are committed to creating a thoughtful, protective community that supports children and young people to feel safe and protected.

To Apply

Click on the "apply now" button to be redirected to our careers page where you can download and read a copy of the Position Description and address the selection criteria in your online application.

For further information about the role, please contact Sara Mills on (02) 9911 3632.

Salary range - Up to $107K per annum (incl. super) dependent on the skills, qualifications and relevant experience of the suitable candidate.

APPLICATIONS CLOSE SUNDAY 26 MAY 2024 at 10PM

This position requires applicants to be suitably immunised. As part of our pre-employment process, preferred candidates are required to provide proof of COVID 19 vaccination status.

Apply Now Download PD

Team Leader Library Research and Community History

Job No: GR400503 | Location: Hurstville

Georges River Council has an exciting opportunity for a Team Leader Library Research and Community History to join our team, based in Hurstville.

About Georges River Libraries

At Georges River Libraries, we foster a vibrant community where people come together to share ideas, knowledge, and experiences. Our inviting spaces provide a range of resources, including books, manuscripts, photographs, films, maps, and our unique 'Library of Things.' From quiet reading rooms to bustling media labs, our libraries offer an ideal environment for discovery, socialising, and play. Our friendly team is dedicated to assisting our community with their library and resourcing needs, helping inspire their world.

About the Role

As a team leader within our Cultural Engagement & Library Services Business Unit, you will contribute to the efficient and effective operations of Georges River Libraries, delivering high-quality, customer-focused services, research, programs and collections. 

In this role you will combine your research and local studies expertise with your leadership skills to lead and mentor your team in the delivery of research, training, programs, collections and other services to preserve the community history of the Georges River area. You will also work in partnership with other library teams, Council departments and community stakeholders to ensure open access to Local Studies collections and information resources.

This role is primarily based at Hurstville Library and will involve other locations as required.

What we Offer

• Permanent, Full time - 70 hours per fortnight 
• Full time salary from $84,802.70 - $98,256.66 per annum plus 11% superannuation (dependant on the skills, qualifications and relevant experience of the suitable candidate)
• 9-day fortnight subject to operational requirements
• Health and Wellbeing paid leave
• Fitness Passport Program offering discounted membership for you and your family to selected facilities
• Employee Assistance Program
• Salary Packaging Options
• Sponsored Study Program
• Parental Leave and Support
• Employee Rewards Program
• Ongoing Education and Resources

The successful candidate will have

• Tertiary qualifications in Library and Information Studies at librarian level, or an equivalent qualification
• Current Working with Children’s Check
• Demonstrated high level skills and experience in leading and providing research or local studies services in public libraries or equivalent organisations
• Demonstrated experience and proficient use of technology and digital resources, including library management systems, online databases and digitisation methods
• Demonstrated high level skills in written and verbal communication including effective business and historical writing, delivering presentations and training, and conducting consultations
• Demonstrated high level skills in content creation and collection management
• Demonstrated high level skills and experience in efficient time management, project management and problem solving
• Experience and demonstrated ability to lead, supervise, and support people in a rapidly changing environment
• Strong commitment and proven ability to provide quality customer service and work with customers from diverse backgrounds
• Ability to monitor budgetary spending within work area, against pre-determined targets

Desirable

• Qualification, or specialisation, in History, Applied Research, Records and Archive Management
•  Class C Drivers Licence 
•  Knowledge of the Georges River Local Government Area
•  Experience working with a multicultural client base 
•  Experience in conducting oral histories and public program

If you have made a positive commitment to further your career and you possess the attributes located in the complete Position Description essential criteria, then please submit your application today. Applicants are asked to ensure that they provide responses to the targeted questions, failure to do so may result in your application not being considered.

If you would like further information on this role, please contact Steph Gildaly, Acting Coordinator Library Operations on 02 9330 6012.

Applications must be completed and submitted via our website. Closing Date: Thursday 23 May 2024 at 11. 59 PM AEST.

Offers of employment at Georges River Council are contingent upon satisfactory results of a thorough background check.

Georges River Council aims to be a leading, people-focused organisation delivering outstanding results for our community and city. We foster our values of Accountability, Professionalism, Unity and Honesty and take pride in promoting the image of Council in the community.

We are committed to building a workplace culture that values diversity and inclusion, and welcome applications from Aboriginal and Torres Strait Islander people, workers of all ages, people with disabilities, people who identify as LGBTIQIA+ and those from culturally and linguistically diverse backgrounds.

At Georges River Council we are committed to putting children first and championing child safety within our community. We actively advocate for the rights of children and young people and will uphold our commitment as a child safe organisation.

Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights (with no Visa restrictions) in Australia to apply for this position.

Apply Now!

Local History Librarian 

Deadline: 11:59pm Thursday, 16 May 2024

• Full-Time permanent role (35 hours)
• Based at Mascot Library and George Hanna Museum 
• Flexible working hours 

Our Team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life Directorate delivers personalised and public services to enhance community life, including family, children, aged leisure and cultural services.

About the Role

This role will work within the Local History team and contribute to the acquisition, preservation, management, access and deacquisition of Bayside’s physical and digital Local History collection. 

The role will also plan and deliver innovative projects and exhibitions that promote and recognise Bayside’s rich local history and cultural heritage in collaboration with Local Historical Trusts and Societies, service providers and other key stakeholders

You can also expect to:

• Acquire, preserve, manage access, and deacquisition of Bayside’s physical and digital Local History collection in accordance with adopted policies and guidelines.
• Lead and support Council’s Local History digital and online presence that enables community access and promotes Bayside’s rich local history and heritage.
• Plan and deliver, in collaboration with Local Historical Trusts and Societies, service providers, and other key stakeholders, innovative projects, initiatives, and exhibitions at George Hanna Museum, Bayside Libraries, and across Bayside’s LGA that promote and recognise Bayside’s Local History and Heritage. Examples include Museum exhibitions, local history talks, local history tours and heritage trails, and promoting local history landmarks.
• Respond and provide advice and support to customers, organisations, Local History Trusts/Societies, and staff on local history and heritage matters. 
• Undertake procurement activities within delegation and provide input and advice to support library budget decision making.
• Create or participate in the development and implementation of practices, guidelines, policies, and procedures to enhance service delivery.
• Network with other libraries, service providers, and other organisations to share information and resources and deliver initiatives.
• Prepare grant applications in consultation with the Coordinator Libraries as required to support Community History programs.

About You

We are looking for someone who has:

• University qualifications recognised by the Australian Library and Information Association and/or equivalent experience in a relevant field.
• A current Working with Children Check Number.
• Current Driver’s Licence Class C and/or willingness to travel between Bayside Library locations.
• Will be required to work at all Bayside Libraries and outside normal hours from time to time.

Our Benefits and Culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

On top of the competitive salary, our people enjoy;

• 3 extra days off during Christmas each year
• 15 days sick leave each year
• 2 days health and wellbeing leave
• Gym membership discounts
• Additional parental leave entitlements for both parents

Apply Now

Before submitting your application, please take the time to read the job description.

Your application should include an up-to-date resume (max 3 pages) and a covering letter including your skills and experience (max 2 pages).

Applications must be submitted by email to recruitment@bayside.nsw.gov.au with the subject line F24/266 - Local History Librarian 

Deadline: Thursday, 16 May 2024

Salary Range: $92,249.16 to $103,319.02 per annum, plus 11% superannuation

Enquiries: Natalie Funston, Senior Specialist Librarian on 0427 977 821 or at natalie.funston@bayside.nsw.gov.au 

Applicants may be required to satisfactorily undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.

Library Technician Cataloguing (Part-Time)

Job No: COR1354 | Location: Ryde

• Join a friendly and supportive team
• Cataloguing and customer service role
• Permanent, part-time position, 21 hours per week

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About City of Ryde Libraries

City of Ryde Libraries comprises of five branches at Ryde, West Ryde, North Ryde, Eastwood, Gladesville and a significant online library. Our libraries are lively, busy places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, and use our spaces for studying.

About the Role

We have an exciting opportunity within our Library Collections Team for a motivated and experienced Library Technician Cataloguing (part-time), who is also passionate about providing excellent customer service. This position is responsible for providing quality collection and cataloguing services for our growing and diverse community.

This role works three full days per week as per the below table, including a Saturday at West Ryde Library and involves customer service shifts, occasional evenings and acting as shift supervisor as required.

*Set weekdays may be negotiable.

Your commencing rate of pay will be between $65,286.93 - $73,059.19 p.a. pro rata, plus superannuation, subject to your library qualifications and experience. 

About You

You bring to this role demonstrated experience in cataloguing, including the ability to produce high-quality cataloguing records. You are well-versed in the classification of library materials and learning resources and have proficient knowledge of various Library Management Systems. You're adept at using various Library Management Systems and have a thorough understanding of classifying library materials and learning resources. You'll also have the opportunity to showcase your exceptional customer service skills particularly when working branch shifts. The role requires exceptional attention to detail, excellent teamwork abilities, and the capacity to work independently.  

In addition, you will also have:

• Successful completion of Diploma in Library and Information Services or equivalent qualification
• Familiarity with MARC 21, MARC Edit, Dewey, Library of Congress Authorities and Libraries Australia database
• Excellent teamwork skills with proven experience to also work independently
• Experience in a vibrant customer service role and the ability to prioritise tasks
• Extensive work experience in a library environment

Note: This is a Child Related position, and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Culture & Benefits

• Long service leave after 5 years, then accrued monthly 
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday 
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, skin checks, etc.)

How to apply

Apply now using our fast, easy to use on-line application process. In addition to answering the questions shown below (via the apply now link), this position requires you to attach your resume to complete the application process. Please note you are not required to submit a cover letter or a statement addressing selection criteria. 

Interested? Like to know more? Please see the Position Description for more information or call Vanessa Maino on (02) 9952 8361 for a confidential discussion.

Closing Date: Sunday 19 May 2024 at 11:30pm | Apply Now!

Library Assistant

Job type: Casual/Vacation

Career level: Entry Level (less than 2 years experience)

Lodgement email: recruitment@roxbylink.com.au

Application close date: 27 May 2024 11-00 pm

Attachment: Library Assistant Job Description

Use your creativity and passion for literature, and join our team at Roxby Link as a Library Assistant.

The successful applicant will work as part of the library team to provide an efficient and effective library service to the community.

The casual hours will be over a shared roster  weekdays and  one weekend  per month.

If you believe you have the skills we are looking for, please send your application (consisting of a cover letter and resume), addressing the job description to: recruitment@roxbylink.com.au

Please review the Job Description here

Council Job Link

Library Assistant Trainee

Temporary / Full Time – 12 Months
Location – Cannonvale Library
$17,992 to $39,572 per annum (Wage dependent on age & level of school completed)

The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef. The region encompasses the 74 tropical Whitsunday Islands, the coastal towns of Cannonvale, Airlie Beach, Jubilee Pocket, Shute Harbour and Bowen along with the rural towns of Proserpine and Collinsville. The Whitsunday region offers a dynamic environment and is perfectly placed to live, work, play and invest.

The Role

An exciting opportunity exists within our organisation for a Library Assistant Trainee in Cannonvale. Council is seeking a motivated and enthusiastic person to undertake a Certificate II in Library Information Services. This traineeship qualification has a nominal duration period of 12 months. Continued employment beyond the 12-month traineeship period is not guaranteed.

In the role of Library Assistant Trainee, you will undertake tasks including a provision of customer service to advise the public in the use of library services. Tasks will include, but are not limited to circulation, shelving duties, reference enquiries and basic cataloguing.

What’s in it for you? A 9-day working fortnight, twelve months paid employment, a nationally recognised qualification, mentoring and support as well as paid study time!

Funding for this position has been provided to Council through the Skilling Queenslanders for Work Initiative – First Start Program. The program aims to provide young people and disadvantaged Queensland job seekers with opportunities to gain a nationally recognised qualification and 12 months on the job experience.

To be eligible, you must be:

• aged 15 years or older and no longer at school; and
• able to meet citizen, residency and visa requirements to undertake an apprenticeship.

In addition to the above, to be eligible you must be able to identify with at least one of the following:

• a young person (aged 15-24 years), including those in and transitioned from out-of-home care;
• a long-term unemployed job seeker;
• a mature-age job seeker (aged 45 years or older);
• an Aboriginal or Torres Strait Islander person;
• a migrant or refuge from a culturally and linguistically diverse background;
• a person with a disability;
• a displaced worker (retrenched or redundant);
• a woman re-entering the workforce;
• a veteran, ex-ADF personnel or their family member.

Essential

• Basic literacy, numeracy and oral communication skills sufficient to complete a Certificate II in Library Information Services.

Desirable

• Class C Motor Vehicle Driver’s Licence.

Apply Now

To view the position description please click on Download\s above. To apply, click the ‘Apply’ link above. For any further information regarding this role, please contact a member of our Human Resources Operations team on (07) 4761 3622 or (07) 4761 3615.

Council is committed to providing a healthy work environment for individuals working, visiting or conducting business at Council workplaces and is transitioning to a Smoke Free Workplace.

Council practices Equal Employment Opportunities and Workplace Health and Safety Principles

Applications close 11:30 PM Sunday, 19 May 2024

Continuous Improvement and Quality Specialist

Wollongong City Libraries (WCL) is a dynamic service of Wollongong City Council. Our goal is to create a world-class library service that empowers people through lifelong learning, resources, information, and experiences.

We are looking for a Continuous Improvement Specialist to collaborate in a small high-performing team focused on the ongoing Quality and Development improvements within library services. Along with your communication skills, knowledge of service improvement and evaluation, and proven customer service skills, you will work to achieve the strategic goals of WCL. Wollongong-City-Libraries-Strategy-2024-2028.pdf (nsw.gov.au)

This team-oriented role focusses on the review of service provision, customer experiences and identifies opportunities for development, growth, and change across the seven libraries.

This role is based in Wollongong City Library, with the flexibility to travel and work from all library locations as required.

Under Part 2, Section 6 of the Child Protection (Working with Children) Act 2012, this position has been designated as requiring a paid NSW Working with Children Check. Applications are required to provide a NSW Working with Children Check applications/clearance reference number to their application.

This is a Permanent Full-Time role, salary: $84,902.61 up to $98,533.28 per annum plus superannuation (Salary package will be assessed based on skills, experience and qualifications)

Interested?

For more information: Download the attached Information Pack and PD under Document\s above

Click on ‘Apply’ to complete your online application.
You will be prompted through the application to answer the essential requirements as outlined on Page 3
Contact: Lindsay Carapella, Coordinator Service Quality + Development, on (02) 4227 7366 for questions related to the job

Applications close 11:59pm, Monday 27th May 2024 | APPLY