Senior Customer Service Officer 

• Permanent, part-time opportunity 
• Supportive team culture 
• Great culture & career development opportunities 

Be part of a team that drives excellence in governance at The Hills Shire Council. 

We are seeking a highly motivated and customer-oriented individual to join our Library Services team as a Senior Customer Service Officer. The successful candidate will have exemplary customer service skills and enjoy interacting with community members of different ages, abilities and cultures.  

Working with us: 

At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community. 

What does this role look like: 

• Supervise day-to-day operations of the library service as a shift supervisor. 
• Provide exceptional customer service to library customers, ensuring their needs are met with a friendly and helpful approach. 
• Resolve high level or escalated customer requests, enquiries and complaints. 
• Actively participate in the delivery of Library programs and activities targeting customers from diverse cultures, abilities and age groups, including presenting regular children’s programs. 
• Based at Vinegar Hill Memorial Library located at Rouse Hill, however the successful candidate will be required to work at any branch of The Hills Shire Library Service as rostered including evenings and weekends.  

What are we seeking in our new team members:  

• Minimum 3 years in a similar role with experience in a fast-paced customer service environment. 
• Tertiary qualifications in Library & Information Services or related field or currently undertaking. 
• Driver License (Class C – NSW) and a valid Working with Children Check. 

Benefits of working with us: 

This is a part-time job, working as below: 

• Thursday – 4 hours as rostered 
• Friday – 7 hours as rostered 
• Saturday – 6.5 hours as rostered 

A salary of $46.53 per hour (excluding superannuation), paid weekly. Opportunities for training to keep your skills up to date. An opportunity for bonus payments and to participate in wellbeing initiatives and benefits available to staff through our EBA and other programs. 

Next steps: 

Please review the Position Description and apply via Council’s Careers Page, Careers at Council by 5pm on 08 October 2026. As applications will be processed upon receipt, early submission is encouraged. People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au 

APPLY HERE or on Council's Careers Page HERE

Please note that recruitment and offers of employment is subject to pre-employment checks including Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position. 

Library Shelving Officer 

• Permanent, part-time opportunity
• Supportive team culture
• Great culture & career development opportunities 

Be part of a team that drives excellence in governance at The Hills Shire Council. 

We are seeking a highly motivated and customer-oriented individual to join our Library Services team as a Library Shelving Officer. The successful candidate will have a high level of attention to detail to ensure library resources are shelved correctly in alphabetical and numerical order. 

Working with us: 

At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community. 

What does this role look like: 

• Shelve items correctly in strict numerical/alphabetical order according to classification systems. x Remove items that are damaged (i.e. torn covers missing pages, etc.) and hand over to Shift Supervisor. 
• Check & re-shelve books that are out of order to ensure items are correctly shelved in strict numerical/alphabetical order. 
• All items must be brought to edges of shelving to ensure even, neat and tidy rows. 
• Check if there is a special display highlighting specific authors, themes, events etc. 
• Process items through auto-sorter, removing items from bins and loading onto trolleys. 

     What are we seeking in our new team members: 

• A valid Working with Children Check
• Good knowledge of the Dewey Decimal Classification System
• Ability to work in a fast-paced work environment. 

Benefits of working with us: 

This is a part-time job, working as below at various Library locations: 

• Wednesday – 3 hours as rostered 
• Saturday – 3 hours as rostered 
•  Sunday – 3 hours as rostered 

A salary of $31.89 per hour (excluding superannuation), paid weekly. Opportunities for training to keep your skills up to date. An opportunity for bonus payments and to participate in wellbeing initiatives and benefits available to staff through our EBA and other programs.  

Next steps: 

Please review the Position Description and apply via Council’s Careers Page, Careers at Council by 5pm on 09 October 2026. As applications will be processed upon receipt, early submission is encouraged. 

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au 

APPLY HERE or via Council's Careers Page HERE

Please note that recruitment and offers of employment is subject to pre-employment checks including 

Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position. 

Customer Service Officer 

• Casual Hours 
• Supportive team culture 
• Great culture & career development opportunities 

Be part of a team that drives excellence in governance at The Hills Shire Council. 

We are seeking a highly motivated and customer-oriented individual to join our Library Services team as a Customer Service Officer, on a “as-and-when needed” basis. The successful candidate will have exemplary customer service skills and enjoy interacting with community members of different ages, abilities and cultures.  

Working with us: 

At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to an inclusive, diverse and supportive workplace culture where our people and customers feel respected and valued. Council also prides itself on being a Child Safe Organisation that is committed to promoting the health, safety, welfare and wellbeing of children and young people in our community. 

What does this role look like: 

• Provide exceptional customer service to library users. 
• Assist customers with the use of library resources and technology 
• Assist in the delivery of programs and activities. 
• This position is based at Vinegar Hill Memorial Library at Rouse Hill and Box Hill Satellite Library, however the successful candidate will be required to work at any branch of The Hills Shire Library Service including evenings and weekends. 

     What are we seeking in our new team members: 

• HSC or equivalent 
• Driver License (Class C – NSW) and A valid Working with Children Check 
• Experience in a high volume, fast paced customer service environment.  

Benefits of working with us: 

A salary of $50.65 per hour, including casual loading (excluding superannuation), paid weekly. Opportunities for training to keep your skills up to date. An opportunity for bonus payments and to participate in wellbeing initiatives and benefits available to staff through our EBA and other programs. 

Next steps: 

Please review the Position Description and apply via Council’s Careers Page, Careers at Council by 5pm on 08 October 2026. As applications will be processed upon receipt, early submission is encouraged. 

People with disabilities, who meet the selection criteria, are encouraged to apply. If you require any reasonable adjustments to be made or if you need any other assistance with submitting your application, please feel free to contact the HR team at hr@thehills.nsw.gov.au 

APPLY HERE or Visit Council's Careers at Council Page HERE

Please note that recruitment and offers of employment is subject to pre-employment checks including Psychometric Testing, Reference Checks, Identity Check, Medical checks (including Drug and Alcohol Screening), Working With Children (where applicable), and Criminal History. We assess applications on merit and suitability related to the inherent requirements of the position. Only people with the right to work in Australia may apply for this position. 

Systems Librarian

Req #824

Lionel Bowen Library, Margaret Martin Library, Malabar Library, 669-673 Anzac Parade, Maroubra, New South Wales, Australia

Job Description

Closing date: 11:59pm AEST on Tuesday 13 October 2026

Status: Permanent Full-Time (35 hours per week)

Salary: $104,584 - $120,272 per annum + 12% superannuation 

Randwick City Council is an innovative and progressive Council committed to serving our vibrant community on the eastern beaches of Sydney. Our Business and Systems Team is seeking a Systems Librarian 

Purpose:

Provide specialist administration and support of the Library Management System (Polaris) and associated library technologies, ensuring reliable access to library collections, digital resources and customer-facing services.

About the role: 

• Administer, maintain and enhance the Library Management System (Polaris) and associated integrations, ensuring systems remain reliable, functional and aligned with operational requirements.
• Coordinate the operation, maintenance and continuous improvement of library technology systems and customer-facing technologies, including RFID, print, payment and room booking management system and other library technology services.
• Collect, analyse and report on the performance and usage of library systems, collections and customer-facing technologies. Prepare statistical and operational reports, undertake collection and circulation analysis, monitor borrowing patterns, resource usage and service performance, and provide insights to support collection management, service planning and continuous improvement across Library Services

About you:

• Tertiary qualifications in Information Management and Technology/Library and Information Services (eligible for ALIA membership), or equivalent relevant experience.
• Demonstrated experience administering and supporting a Library Management System (LMS) and associated library technologies, such as RFID, print, payment and room booking management system and other customer-facing technologies
• Experience coordinating technology projects and system enhancements, including planning, testing, implementation and upgrades.

Further information:

View the position description online or contact Sujesh Sukumaran Nair, Coordinator Library Resource Management, (02) 9093 6438. 

Employment in this position requires a current Working with Children Check.

Once you click 'Apply Now' HERE will be required to answer a series of screening questions. Please draft your responses on a Word document so you can copy and paste them into your application.
Randwick City Council is an equal opportunity employer, and we value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.

If you encounter any issues with your application, including upload, please try using an alternate browser or clearing your cache and cookies. If you continue to encounter errors, contact Employee Experience on 9093 6850 or employee.experience@randwick.nsw.gov.au. 

Job Details

Job function: Professional and Administrative Position

Pay type: Hourly

APPLY HERE

Or download QR code and apply!: Download

Library Team Leader Operations – REQ 298

• Permanent Full-time 
• Specific Engagement (140 hours per 4 week roster) 
• Commencing October 2026
• Band 5 ($80,974 - $94,167) p.a. + Super + Phone Allowance 
• Ivanhoe Library & Cultural Hub

As we continue to grow and enhance the services we provide to our community, we are seeking an enthusiastic and capable Library Team Leader Operations to join our vibrant Ivanhoe Library and Cultural Hub team.  In this role, you will oversee daily operations, guide and inspire the team, and deliver exceptional library services that connect and engage our community. This is an exciting opportunity to contribute to an organisation that is expanding and committed to delivering exceptional library services and positive community outcomes.

To submit an application for this role, please prepare a statement addressing a response to the selection criteria, along with your current apply, visit Seek.

This position closes on Wednesday 7 October 2026.

Interviews will take place as suitable candidates are identified.   

For more information on the responsibilities of this role, please refer to the Position Description or contact the Manager:

Coralie Kouvelas – ckouvelas@yprl.vic.gov.au  

Applicants must have permanent working rights in Australia to be considered for this position. 

Team Leader - Library Technology

• Reference Number: S100-26-2161
• Closing Date: 08/10/2026
• Employment Type: Permanent Full Time
• Location: Tamworth, NSW
   

THE OPPORTUNITY

• Lead a specialist technology team supporting one of regional NSW's largest library networks
• Drive technology innovation, digital transformation and emerging technology initiatives
• Shape strategic technology outcomes while making a meaningful impact in the community

COULD THIS BE YOU?

Are you an experienced technology professional ready to take the next step into leadership, or an established leader looking for a rewarding role where technology, innovation and community engagement intersect? We're seeking a Team Leader - Library Technology to lead the delivery of critical technology services across the Country North Regional Library network. This is a unique opportunity to combine strategic planning, people leadership, project delivery and emerging technologies in a role that directly enhances how communities access information, learning and digital experiences.

The Team Leader - Library Technology is responsible for leading the team that provides:

• Strategic technology advice and recommendations to the Manager Learning Communities;
• Development, implementation and continuous improvement of the Library Technology Plan;
• Management and optimisation of the Integrated Library Management System;
• Leadership of technology hardware and software support services across the library network;
• Technology training, mentoring and support for staff and library customers;
• Preparation of business cases, reports and presentations for the CNRL Committee and senior stakeholders;
• Identification, evaluation and implementation of innovative technologies that enhance library services and operations;
• Management of reporting, analytics and automated monthly performance statistics;
• Support and development of Innovation Studio and Makerspace programs that showcase emerging technologies and digital learning opportunities;
• Planning and delivery of technology projects, system upgrades and future technology initiatives across the CNRL region.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL NEED

• Degree in Information Technology, Information Management or a related discipline
• NSW Driver Licence
• Working With Children Check (WWCC) clearance

IDEALLY YOU WILL ALSO BRING

• Demonstrated experience leading or supervising teams and developing staff capability;
• Strong experience managing business-critical systems, technology projects and service improvements;
• Experience implementing system upgrades, technology refresh programs and digital transformation initiatives;
• The ability to translate technical information into practical solutions and strategic recommendations for stakeholders;
• Experience planning, prioritising and delivering multiple projects and competing priorities;
• Knowledge of emerging technologies and a passion for identifying opportunities to improve customer and staff experiences;

INTERESTED? WE LOOK FORWARD TO MEETING YOU!

For a confidential discussion, please contact Kay Delahunt, Manger - Learning Communities on 0428 417 546.

Salary range: Grade 16 - $93,519.65 - $101,195.12 per annum plus superannuation for a 35 hour work week. Salary may be negotiated based on skills, experience and your value to our organisation.

Flexible working arrangements will be considered by mutual agreement and according to operational requirements.

Shortlisted applicants will be required to undertake a Pre-employment Medical Screening including Alcohol & Other Drugs Testing.

Apply Now! Applications Close: 11.59pm Thursday, 8 October 2026

APPLY with COUNCIL

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WHY IS IT ‘WORTH’ WORKING AT TAMWORTH REGIONAL COUNCIL?

For your LIFESTYLE: More time in your day with flexibility for your passions, family or play! It's Worth It - Lifestyle

For our COMMUNITY: Help create Tamworth tomorrow, leave your mark on our city. It's Worth It - Community

For your CAREER: Boost your career, the sky is the limit. It's Worth It - Career

For BELONGING: Join a family that values team spirit and genuinely cares about your wellbeing. It's Worth It - Belonging

Our values guide our culture, shape how we work, and define what we stand for as an organisation – watch now to discover if you’re aligned with what drives us - Tamworth Regional Council - Our Values

A GREAT PLACE TO LIVE AND WORK!

Tamworth Regional Council proudly sits on Kamilaroi Country, the traditional lands of the Gomeroi people, with a large diverse workplace culture with over 650 employees who are proud to service our community.

The Tamworth region is home to over 60,000 people and is a thriving economic and cultural hub in the North West of NSW. Our recently adopted plan for the future of the region, ‘Blueprint 100’, drives strategic vision for growth as a region, as we plan for how the city and the region will sustainably accommodate a population of 100,000 people.

Our people strive to build a great organisational culture fostering our shared values of Teamwork, Equity, Accountability, Customer Orientation and Health and Safety whilst embracing the drive for excellence, innovation and respect.

ABOUT OUR REGION

The Tamworth Regional is a fabulous place to call home boasting the vibrant regional city of Tamworth along with the towns of Manilla, Barraba, Nundle and Kootingal as well as 17 hamlets, villages and rural areas. Located just 4 hours’ drive (or a direct flight) to bustling Sydney and multiple coastal locations within 3-4 hours’ drive, Tamworth is a central hub and a place to enjoy all year round.

Tamworth offers an enviable lifestyle with all the conveniences and services you’d expect from a larger city, coupled with a relaxed pace of life with opportunities to enjoy all that nature has to offer, along with being a great place to raise children, make long term friends and create a professional career.

As the capital of the North West region, Tamworth is home to major health and education centres, affordable housing options to suit all lifestyles, attractive employment and business opportunities with a robust and innovative local economy. In addition, the Tamworth region boasts a proud sporting culture with world class facilities and a supporting community of clubs.

Tamworth Regional Council is an Equal Employment Opportunity Employer committed to supporting a diverse, respectful, safe and inclusive workplace. We encourage applications from all backgrounds and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities and other diversity groups. If you require additional support or any reasonable adjustments during the recruitment process, please let us know during the application process.

Tamworth Regional Council is committed to promoting the care, protection and safeguarding of children. Applicants should be aware that where relevant, Council may carry out working with children, police records and referee checks to ensure that we are recruiting the right people.

To learn more about our Commitment to Child Safety Statement and our screening processes, click the link below.

https://shorturl.at/npAF6

This position has been identified as ‘child related employment’ under the Commission for Children and Young People Act 1998. Relevant Working With Children Checks and criminal record checks will be conducted to ensure the suitability of recommended applicants. It is an offence under the Commission for Children and Young People Act 1998 for a prohibited person to be employed in this position. A prohibited person is someone who has been convicted of a serious sex offence. Incumbents to this position will be required to make a disclosure as to whether they are or are not a prohibited person.

[ View The Position Description (137.25KB) ]
[ Preview The Position Requirements ]

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Manager Library Operations - Libraries Tasmania - 979376

• North West, TAS, Australia
• Libraries Tasmania
• Permanent, full-time
• Closing at: 11 Oct 2026 - 11:55pm AEDT
• Tasmanian State Service Award - General Stream Band 7
• Department for Education, Children and Young People
• $133,696 to $140,687 per annum

About Libraries Tasmania

Libraries Tasmania is a unique organisation, providing contemporary library and archives services to all Tasmanians. Libraries Tasmania is responsible for Tasmania’s public library network, covering 47 locations statewide, and for the State Library and Archives of Tasmania.

About the Role

Coordinate and manage the operations of library services within a region, together with developing and promoting high level links between Libraries Tasmania and community stakeholders. Promote an integrated network of library services to meet the information and learning needs of local communities.

About You

We are seeking an experienced leader who will achieve results in a client focussed, dynamic and changing environment of a contemporary public library.

You will ideally bring:

• Proven experience in the management of teams across dispersed locations.
• Knowledge of community trends, program delivery and policies in a contemporary public library.
• High level of communication, negotiation and conflict resolution skills.

We are offering

• Permanent, ongoing
• Commencing ASAP
• Full-time, 73.5 hours per fortnight
• We are a child-safe organisation
• Pathways to grow your career

Fitness Passport provides DECYP employees with discounted access to 50+ facilities across the state, helping you and your family meet your fitness goals!

Wellbeing Connect is DECYP’s pathway to free confidential counselling services. Wellbeing Connect isn’t just for when things get tough. It’s designed to support your wellbeing every day – helping you to stay on track, build healthy habits, and access expert advice across a range of areas important for your overall wellbeing

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

We are looking for

Essential

• Current Tasmanian Registration to Work with Vulnerable People (RWVP) with a registration Status – Employment

Desirable

• Tertiary qualifications in library and information studies
• Tertiary qualifications in leadership, management, education or other relevant discipline
• A current driver's licence

Please note: The cost associated with obtaining a RWVP is the responsibility of the individual.

Statement of Duties and a reference guide to assist with applying online

Statement Of Duties (PDF)

Statement Of Duties (DOCX)

How to apply 

Applications should include:

• a 1–2 page written response demonstrating your experience, skills and knowledge as they relate to the Statement of Duties, and
• a resume that contains relevant personal details and work history.
• a valid email address for the purposes of email communication.
• The contact details of two referees (one must be your current or previous manager) who can confirm your work performance and ability to perform the duties.

Please note that we do not require a separate statement addressing the selection criteria.

Applications should be submitted online by 11.55pm AEDT on the advertised closing date.

APPLY

More information

For further guidance please refer to our Information for Applicants (PDF).

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au. 

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Simon Jones
Title: Director Library Network
Phone: 0456 931 641
Email: simon.jones1@libraries.tas.gov.au

About DECYP

Our goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

Our values of Connection, Courage, Growth, Respect, Responsibility represent the foundation of our department’s culture and guide us in all that we do to ensure bright lives positive futures for every child and young person in Tasmania.

We bring our values to life through our everyday behaviours and actions. We want to attract, recruit and retain people who uphold these values and are committed to building a strong values based culture.

APPLY HERE or APPLY with SEEK

Library Officer – Job Share

Closing: 16/10/2026 04:00 PM

The Shire of Waroona, located in Western Australia’s Peel Region, offers a desirable small-town country lifestyle nestled between the scenic forests of the Darling Scarp and the fishing-friendly beaches of the Indian Ocean. Conveniently located between Mandurah and Bunbury, Waroona offers the benefits of regional living with easy access to major urban centres.

Do you love books, enjoy helping people and want to play an active role in your local community?

Opportunities like this do not come up very often. The Shire of Waroona is looking for a friendly, enthusiastic and community-minded person to join our library team in a job-share arrangement.

This is not a professional librarian-level position, and a formal library qualification is not essential. We are interested in hearing from people with relevant experience in customer service, administration, community services, events, programs or another public-facing role.

More importantly, we are looking for someone who:

• enjoys getting to know our regular readers and welcoming new customers;
• can provide friendly and inclusive service to people of all ages and backgrounds;
• loves books and enjoys helping people find information and resources;
• is enthusiastic about developing and delivering library programs, activities and events;
• can build connections with schools, community groups and local organisations;
• is motivated to try new ideas and contribute to continuous improvement;
• can help us get the most from our library space and increase community participation;
• is comfortable assisting customers with computers, mobile devices and online services; and
• can balance customer service with shelving, circulation, collection maintenance and administrative duties.

The successful applicant will contribute to development and implementation of the Shire’s Library Activation Plan and help identify new ways to make the library a welcoming, active and well-used community space.

You will need strong communication, customer-service, organisational and digital skills, together with the ability to work collaboratively and manage your duties with limited supervision. Previous library or local government experience would be helpful but is not essential.

The position attracts a salary of $69,699 per annum, pro rata, plus superannuation, in accordance with Level 3 Line 4 plus OA of the Local Government Officers’ (Western Australia) Award 2021.

This position operates as a job share, working alternate weeks:

• Tuesday to Friday; and
• Saturday morning.

This means the successful applicant will work one rostered week and then have the following week off.

Applicants must hold a current unrestricted C-class driver’s licence and be able to obtain and maintain a satisfactory National Police Certificate and Working with Children Check.

If you are a community-minded person who loves books, enjoys working with people and has ideas about how a contemporary library can connect and engage its community, we would love to hear from you.

Please submit a cover letter and resume and address the selection criteria in the application package available by clicking the link below or by emailing hr@waroona.wa.gov.au.

Library Officer - Job Share - Application Package

Position Description: Download Position Description

If you are unsure whether your experience or preferred working arrangement would suit, contact Kirsty Ferraro, Director Customer & Development Services on (08) 9733 7800 for a confidential discussion.

Applications should be endorsed: “Private and Confidential – HR2627.006 – Library Officer”. Applications close at 4pm on Friday 16th October 2026.

The Shire of Waroona is an equal opportunity employer committed to an inclusive workplace.

MARK GOODLET

CHIEF EXECUTIVE OFFICER

Branch Operations Officer

View Position Description

• Lead a library branch delivering services, programs and community impact.
• Full time | Permanent
• Level 4 $94,874 per annum plus super

Who we are

The City of Salisbury is the most progressive council in South Australia, driving growth, jobs, housing and opportunity in the north. With a workforce of over 400 people, we offer the chance to collaborate with teams across the organisation to deliver meaningful, community-focused projects.

The Community Development Department manages the City’s libraries, community centres, community hubs, and diverse recreational facilities and partnerships, while also providing support services that enhance quality of life, promote inclusivity, and foster active community engagement.

Join us and see the positive impact of your work can make.

About the role

The City of Salisbury is seeking an experienced and community-focused Branch Operations Officer to join our Library Service within the Community Development Department.

Reporting to the Library Customer Service Coordinator, you will lead the day-to-day operations of an allocated library branch, ensuring high-quality customer experiences, effective team leadership and the delivery of innovative library services, programs and activities that support literacy, lifelong learning and community connection.  

This is a varied role that combines people leadership, branch operations, customer service, community engagement and facility oversight. You will work collaboratively with colleagues across Council to activate community spaces and deliver services that respond to the needs of Salisbury's diverse community.

Your key responsibilities will include

• Lead the day-to-day operations of an allocated library branch.
• Supervise, coach and support branch staff to foster a constructive and high-performing team culture.
• Contribute to front-facing customer service, circulation and reference services.
• Develop, deliver and support engaging library programs, displays, activities and community initiatives.
• Support community learning, participation and capacity-building projects.
• Coordinate branch reporting, statistics, financial processes and cash handling.
• Coordinate the Justice of the Peace service where required.

About you

You are an experienced library professional and people leader who thrives in a dynamic, community-focused environment. You enjoy building capable and engaged teams, delivering exceptional customer service and creating welcoming spaces that encourage learning, connection and participation.

You are adaptable, highly organised and comfortable balancing leadership responsibilities with operational and customer-facing duties.

You will also have

• Qualifications in library and information management, or equivalent experience, that provide eligibility for professional membership with ALIA.
• Demonstrated experience leading teams and developing staff capability.
• Strong customer service skills and experience managing challenging customer situations.
• Sound knowledge of library operations, systems and collection management.
• Strong organisational, analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• The ability to be flexible and work collaboratively across multiple sites and teams.
• Experience in local government and community development principles (desirable)

What we offer

• State-of-the-art Salisbury Community Hub is 25 minutes from the CBD with excellent rail and road connections.
• Modern and positive work environments.
• Free car parking.
• Up to three additional leave days per year.
• Annual pay rises.
• Health and wellbeing programs, including skin checks, health assessments, flu vaccinations and an employee assistance program.
• Professional development opportunities.

Read the [Position Description].

Eligibility

A Working with Children Check and National Police Clearance are mandatory requirements of this role.

The successful applicant must be willing and able to work across City of Salisbury sites and work rostered hours, including evenings and weekends as required.

People who are of Aboriginal and Torres Strait Islander identity as well as people of culturally diverse backgrounds and of diverse abilities are encouraged to apply.

Contact us

All enquiries can be made to employment@salisbury.sa.gov.au

Applications close 9:00am, Tuesday 13 October

APPLY FOR THIS JOB

Learning Communities Specialist - Young Adult

City of Swan

$97,690.06 to $116,436.70 pro rata + super

About the role

We are currently looking for a Learning Communities Specialists to join the Community and Libraries team on a permanent part time basis (up to 55 hours a fortnight). This role is an educator and idea-leader who is responsible for developing and delivering exciting, creative and innovative Young Adult and Technology learning programs across all City Libraries.

The Learning Communities Specialist will work in close consultation with Library Coordinators in each of the City’s 6 Libraries to ensure a targeted offering of programs for local communities and to coordinate shared staffing resources. The role also contributes to the overall Library service, offering a specialist perspective to strategic planning as part of the Libraries Leadership team, as well as providing input to collection development and service delivery.                                   

Key accountabilities include, but are not limited to;

• Developing and delivering high quality young adult education programs with a focus on focus on education and developing workforce capabilities.
• Developing and delivering high quality technology education programs with a focus on education, developing workforce capabilities and tertiary educational pathways.
• Comprehensive independent project management of moderately complex programs (planning and administering staff, attendees, resources, venues, budgets, communications, procurement and risk, evaluation and reporting)
• Design, development, delivery and continuous improvement of an exciting and innovative program events across all City of Swan Library Services
• Lead and coordinate a small team of staff, and extended program staff to deliver program sessions and events across multiple locations
• Ensure programs are innovative and collaborative from inception to completion by close liaison with Managers, Coordinators, and Specialists
• Improve the customer experience of programs through relevant technology and software opportunities
• Improve young adult education services and resources for the community by providing young adult education coaching and expertise to other City staff (especially to Library Content and Collections staff)
• Improve technology education services and resources for the community by providing technology education coaching and expertise to other City staff (especially to Library Content and Collections staff)
• Enhance the financial sustainability of libraries by proactively identifying grant funding opportunities and alternative income streams

About you

The successful candidate will have the following:

• Graduate Diploma/Certificate in Community Engagement or Education
• Tertiary Qualification in a relevant discipline 
• C-Class Drivers Licence
• 3 years + experience in a community engagement/development and or education sectors
• A satisfactory National Police Certificate is required.
• Experience in the fields of Community Engagement, Arts and Culture, Multimedia, or Digital Technology 

For more information about the role, please refer to the position description.

About working with us

The salary for this position will be from $97,690.06 to $116,436.70 per annum pro rata, depending on the skills and experience of the successful applicant.

You will also enjoy benefits, including

• Flexibility to balance work and life
• Excellent leave entitlements, e.g. purchase additional leave, Local Government public holiday
• Generous superannuation contributions up to a total combined 17 per cent
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work.

About the City

The City of Swan covers 1,042 square kilometres, representing nearly 20 per cent of the Perth metropolitan area. It includes 42 suburbs from Bullsbrook to Bushmead, Ballajura to Gidgegannup, and it is among the fastest-growing regions in Western Australia. The City is home to the iconic Swan River and the internationally celebrated Swan Valley, founded in 1829. It is a sought-after destination to live, work, and visit, combining quality services and amenities with a beautiful natural setting.

The area also holds profound cultural importance for the Whadjuk Noongar people, reflecting more than 40,000 years of connection to the Derbal Yerrigan (Swan River). Today, the City is a dynamic and diverse community, where one in three residents was born overseas, and one in five speaks a language other than English at home.

Our purpose is to improve the quality of life for our community by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan, we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For more information about this position, please contact Atlanta, Learning Communities Manager atlanta.meyer@swan.wa.gov.au.

For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9145.

To apply, please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing date: Tuesday, 29 September 2026 at 11:00 AWST | APPLY with COUNCIL | APPLY with SEEK

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early; therefore, if you are interested in this position, please submit an application as early as possible.