Library Assistant
Applications closing on 20 April 2026, 11:59 PM
- Reference number: 2791
- Job Type: Casual
- Package: $50.31 per hour (QLGIA (Stream A) Level 2
What you will doing:
This is a customer‑focused, hands‑on role supporting the day‑to‑day operations of Council’s library services. You will:
- Deliver high-quality customer service in person and via telephone
- Assist with the accurate circulation of library resources and related transactions
- Support customers with basic resource discovery, library technology, and self‑service equipment
- Resolve straightforward customer enquiries related to overdue, lost, or returned items
- Shelve library materials accurately and efficiently
- Undertake cash handling, bookings, and administrative tasks as required
- Assist with the preparation and delivery of library programs for adults, children, and young people
- Role model Council’s Values and Behaviours and maintain a high standard of professional conduct
- Escalate matters as required to supervisors or managers
What you will bring:
You are a friendly, reliable, and service‑oriented person who enjoys working with people and contributing to a team environment. You will bring:
- Strong customer service and communication skills
- The ability to multitask and work effectively in a fast‑paced public environment
- Confidence using computer systems, including library management systems and Microsoft Office
- Attention to detail and a commitment to accuracy
- Previous experience in a library or familiarity with automated library systems (highly regarded)
Mandatory requirements
- Ability to obtain and maintain a current Blue Card (regulated employment – Working with Children)
- Current C‑class driver licence
- Availability to work across different library locations and weekend shifts, as required
- Ability to meet the physical requirements of the role, including standing, shelving, and manual handling
Desirable
- Certificate II or III in Library Service
Benefits
- Salary: $50.31 per hour (QLGIA (Stream A) Level 2
- Impact: Help shape better ways of working that improve employee experience and community outcomes
- Innovation culture: Backing bold ideas and turning insight into real change
- Career: Build highly transferable skills where people, process and technology come together
- Lifestyle: Enjoy a coastal lifestyle where beaches, bushland and a great team are part of everyday work