Library Reader Services Support Officer

Library Reader Services Support Officer

Reference number: 13164

Closing date: 11:45pm, Sunday 1 March 2020

• Temporary Full-Time, until December 2020
• Classified as Band 3
• $61,112.19 - $67,448.34 per annum (pro rata) plus 9.5% superannuation

About Us

Moonee Valley City Council is a vibrant and diverse municipality. We are a local government within the north-west metropolitan area of Melbourne, providing a range of services to some 127,000 residents and over 10,000 businesses.

Moonee Valley City Council provides library services at five locations across the municipality: Ascot Vale Library, Avondale Heights Library and Learning Centre, Flemington Library, Niddrie Library and Sam Merrifield Library (Moonee Ponds).

Services include availability and borrowing of books and other materials, information provision, access to computers and the internet, online services, multipurpose spaces and programs for everyone.

The Opportunity

We currently have a fantastic opportunity for an experienced customer service professional to work as part of Council’s friendly and encouraging library team. You will take responsibility in providing high-quality customer service to our library members, in addition to assisting with serials control and providing administrative support.

About You

To be successful in this position, you will possess the following:

• Satisfactory completion of a secondary schooling required. Satisfactory completion of a diploma in Administration, Business or Library studies preferred;
• Customer service experience in a public library environment;
• Experience in serials control requirements in a public library; and
• Current and valid Working With Children Check

Next Steps
If this sounds like an exciting career challenge that aligns with your personal goals and expertise, we want to hear from you!

Applications must be submitted through our online system https://mooneevalley.mercury.com.au/ and should be in line with the Moonee Valley City Council Application Guide found at the bottom of the advertisement. Applications that do not meet these requirements may not be considered.

For further information please view the Position Description or contact Nilupa Mahanama, Coordinator Collections and Customer Experience on (03) 9243 1922.

Our Culture of Inclusion

If you are interested in the role but feel you may not meet the full range of selection criteria, we encourage you to contact us to discuss your experience and application for this position.

We don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our services and our community. With a focus on inclusion, accessibility and flexibility, we'll support you at every stage of your career. We recognise the importance of balance and embrace work agility, understanding that this means different things to each and every one of our employees.

Moonee Valley City Council is proud to be an Equal Opportunity and Child Safe employer and we value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email hradmin@mvcc.vic.gov.au or call 03 9243 1122.

• Essential: 1. Satisfactory completion of a secondary schooling required. Satisfactory completion of a diploma in Administration, Business or Library studies preferred.
• Essential: 2. Demonstrated customer service skills and experience. (Experience working in libraries desirable).
• Essential: 3. Well-developed IT skills, including an understanding of computer and mobile technologies, the online environment and Microsoft Office, particularly Excel.
• Essential: 4. Ability to relate well to a diversity of people and to work and consult with community and professional organisations and groups.
• Essential: 5. Current and valid Working With Children Check